Counter Associate

Counter AssociateBe a part of a great team with growing opportunities!Why work for PSE Group?Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time employees:Medical, Dental and VisionCompany paid life and disability insurance3 weeks Paid Time OffCompetitive compensation programA great work environment with career advancement opportunities!PSE Group is seeking a Counter Associate/Representative. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on automotive and specialty coatings as well as associated products and equipment.About PSE Group:PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand's Industrial Coatings, United Sales Company, and Wyrick Company.Job duties:Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipmentsPerforms counter sales serving in-store customersMixes paint and prepares customer orders for delivery/pick-up (aprons and gloves provided)Reconciles inventory and stocks merchandise in storeProvides sales support to outside sales teamMaintains customer records and files, including accurate account setup and pricingPrepares paint orders, including mixing, utilizing standard formulas and custom formulasClean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as neededConducts self in professional manner to ensure customers' quality and service expectations are metMaintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfersAdditional duties:Full knowledge to perform duties of other role functions as assignedAssist with inside customer service, as needed, including servicing customers and/or processing their ordersAnswers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers ordersProperly dispose of waste materials and product in compliance with Company and Governmental regulationsRequirements:Qualifications:High School Diploma/GED required1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferredTeam player with great customer service skillsClean driving record and valid licenseAbility to lift at least 50 lbs.Tolerable to the smell of paintCandidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process.We are an Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Retirees are encouraged to apply.