Strategic Supplier Performance Analyst

JOB DESCRIPTION

Work Schedule

Environmental Conditions

Job Description

How You Will Make an Impact

Drive supplier performance and operational excellence across Thermo Fisher Scientific’s strategic supplier portfolio. Through data-driven performance management, supplier partnerships, root-cause problem solving, and continuous improvement, you will strengthen supplier accountability, mitigate supply risk, and improve supply reliability. As an individual contributor, you will partner with supplier leadership and cross-functional teams to deliver sustainable performance improvements that enhance customer experience and support business growth.

Key Responsibilities

• Own performance for an assigned portfolio of strategic suppliers through KPI management, supplier scorecards, performance reviews, and data-driven analysis.
• Build strong supplier relationships and lead structured performance reviews in partnership with Portfolio Management to assess results, identify risks and priorities, and drive accountability for agreed actions.
• Analyze performance trends and lead root-cause problem solving to address systemic or recurring supplier issues and prevent recurrence.
• Develop and drive supplier recovery and corrective action plans with clear owners, milestones, outcomes, and recovery dates.
• Proactively assess supplier capacity, material availability, lead times, quality, operational changes, and continuity risks; partner with Planning to improve forecast alignment and supply readiness.
• Lead significant supplier escalations and coordinate internal and supplier resources to minimize customer and business impact.
• Identify and lead continuous improvement initiatives that strengthen supplier capability, improve supply reliability, and deliver sustainable performance improvement.
• Partner cross-functionally with Planning, Portfolio Management, Logistics, Customer Service, Quality, Compliance, Finance, Commercial, and other teams to resolve complex supplier performance issues.
• Translate supplier performance data into clear insights, risks, priorities, and recommendations; support business reviews and executive engagements with concise, actionable reporting.
• Communication & Customer Focus – Communicates performance, risks, and recommendations clearly while prioritizing customer outcomes.

Core Competencies

• Supplier Performance Management – Builds strong supplier partnerships, drives accountability, and delivers sustainable performance improvement.
• Strategic Thinking & Risk Management – Connects supplier performance, capability, and risk to business priorities and proactively identifies potential supply impacts.
• Business Acumen – Understands the customer, operational, and financial impact of supplier performance.
• Analytical & Problem-Solving Skills – Uses data, trends, and root-cause analysis to identify priorities and develop sustainable solutions.
• Collaboration & Influence – Builds strong cross-functional and supplier relationships and drives action without direct authority.
• Operational Excellence & Continuous Improvement – Improves supplier capability, standardizes processes, and prevents recurring performance issues.
• Communication & Customer Focus – Clearly communicates performance, risks, and recommendations while prioritizing service and customer outcomes.

Minimum Requirements

• Bachelor’s degree in Supply Chain, Business, Operations, Engineering, or related field.
• 1-3 years of relevant experience in supply chain, procurement, supplier performance, planning or analytics, operations, or related function.
• Experience leading analysis on data sets or business case challenges, identify trends and root causes, and translate insights into actionable plans
• Ability to manage multiple relationships, priorities, risk, and improvement initiatives simultaneously.
• Experience leading cross-functional initiatives and influencing stakeholders without direct authority.
• Strong analytical, communication, presentation, problem-solving, and relationship-management skills

Preferred Qualifications

• Experience supporting strategic supplier relationships or supplier performance within a complex supply chain environment.
• Experience leading supplier performance reviews, operational business reviews, recovery plans, or continuous improvement initiatives.
• Experience with supplier capacity planning, forecasting, supply risk management, or business continuity.
• Experience in life sciences, healthcare, distribution, or a regulated industry.
• Knowledge of supplier performance measures including Fill Rate, On-Time Supplier Performance, past due backlog, lead-time accuracy, quality, and supply risk.
• Proficiency with Mainframe and data visualization tools such as Power BI.
• Lean Six Sigma, APICS, CPSM, or other relevant professional certification.