Veteran Service Officer Technician* (County Promotional)

Eligibility Only open to current San Bernardino County employees, San Bernardino County Fire Protection District (SBCFD), or Special District employees holding a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns may apply up to 6 months after completing their assignment. Position Veteran Service Officer Technician – provides administrative clerical support involving complex programs and services within the Department of Veterans Affairs. Incumbents support case management and claims processes, interpret and explain program regulations, policies, and procedures, explain program benefits and resources, prepare necessary correspondence and reports, and maintain records. Responsibilities Support case management and claims processes. Interpret and explain program regulations, policies, and procedures. Explain program benefits and resources to veterans. Prepare necessary correspondence and reports. Maintain accurate records. Qualifications Must possess two (2) years of full‑time equivalent work experience performing complex clerical tasks in an office environment. Experience should include non‑routine duties requiring independent decision‑making related to case management, determining eligibility, and/or providing services. Experience equivalent to the San Bernardino County Senior Office Assistant (OAIII) classification and above. Retail sales and food service experience does not qualify. Benefits Refer to the Summary of Benefits and Memorandum of Understanding (MOU) for detailed information. Conditions of Employment Accreditation: Must obtain California Department of Veterans Affairs (CALVET) accreditation within 18 months of hire. Sponsorship: San Bernardino County will not consider candidates requiring visa sponsorship at the time of application or in the future. Equal Opportunity San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants. Veterans Preference Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. Documentation must be submitted within 48 hours of submitting your application. ADA Accommodation Applicants with disabilities who need accommodations during the testing process should submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline. #J-18808-Ljbffr San Bernardino County