Guest Service Supervisor
Spare Time Entertainment
Guest Service Supervisor
Job Category: Guest Services Requisition Number: GUEST002871
Posted: June 18, 2026
Full-Time
On-site
Spare Time - Bristol 177 Farmington Ave Bristol, CT 06010, USA
Description
What You'll Do:
Lead and support the front desk team
Keep the front-of-house clean, organized, and guest-ready
Oversee our lanes, arcade, and attractions throughout the day
Help schedule staff and cover events
Train and coach front desk staff and porters
Answer guest questions in person and over the phone
Jump in to solve problems and keep the fun flowing
Operate the POS system and handle transactions
Make announcements, promote specials, and hype up the energy
Complete opening and closing duties
Watch for safety issues, respond to incidents, and complete reports
Help with equipment checks, supplies, vending, and anything needed to keep the place moving
What We're Looking For:
A high school diploma or equivalent
Two years of guest service experience
One to two years of supervisory or lead experience
Strong communication, confidence, and organization
Someone who thrives in a busy, loud, high-energy environment
What It's Like Here:
Lights. Music. Lanes. Arcade action. Kids. Parties. Leagues. You're on your feet, helping people, problem-solving, and making the day better for everyone who walks in.
If you want a leadership role that is upbeat, hands-on, and actually fun, apply now and come be part of the Spare Time crew.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 1 day ago
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