Sales Customer Service Associate

Sales Customer Service Associate

Be part of a team that values your contributions and empowers your growth! We are excited to offer an opportunity for a Sales Customer Service Associate to join our client's dynamic team in Blaine, MN. As a company dedicated to providing exceptional services to our customers, our client is seeking a motivated and detail-oriented professional to strengthen the Sales team.

The ideal candidate will possess excellent customer service abilities and strong communication skills, contributing to our mission of delivering outstanding results.

Sounds like a great fit? Keep reading below

Qualifications and Experience

• Minimum of 1 - 3 years sales experience.
• High school diploma or equivalent.
• Highly attentive to detail, ensuring seamless follow-up and successful closure.
• Excellent communication, with the ability to interact with customers effectively.
• Ability to work required Saturdays (store is closed Sundays).
• Valid driver's license and an acceptable, safe driving record.

Duties and Responsibilities

• Greet and assist customers in person, over the phone, or via email/chat.
• Understand customer needs and recommend products or services accordingly.
• Process sales transactions, refunds, and exchanges.
• Maintain knowledge of company products, promotions, and policies.
• Resolve customer complaints and escalate issues when necessary.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Meet or exceed sales targets and KPIs.

Benefits

• Paid time off plus 6 paid holidays
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Vision Insurance

Working Hours

• Monday - Friday (9.00am - 6.00pm)
• Every Saturday is required for work (close at 5pm)
• Candidate will be off two days a week.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

License/Certification:

• Driver's License (Required)

Work Location: Onsite