Software Engineer II

Software Development Engineer II

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits.

The Software Development Engineer II is a developing level engineering position focused on design, development, troubleshooting, and analysis of Syniverse products. This role is responsible for defining, participating in, and supporting all required testing activities to ensure all developing process and controls are adhered to and completed in a timely manner.

Scope of the Role :

• This is an individual contributor role with no direct reports

Key Responsibilities

• Designs, develops, troubleshoots and debugs software programs for enhancements and new products
• Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
• Assisting peers in product and systems technical details, management of issues and all aspects of the respective role
• Coordinate installation of Software System/Releases/Builds
• Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
• Manage issues of differing stages of investigation and priority with Inputs from team members
• Ensure software security by developing programs to actively monitor the sharing of private information
• Maintain technical expertise by keeping abreast of technologies as they apply to Syniverse products and services. Execute post release health checks
• Timely escalations, follow-ups and responses
• Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
• Prepare reports or correspondence concerning project specifications, activities, or status.

Experience, Education, and Certifications :

• Bachelor of Engineering/ Bachelor of Technology ( B.E / B.Tech ) and/or postgraduate of computer science (M.Sc./MCA) with basic knowledge in JAVA, Unix, Shell Scripting, RDBMS concepts, PL/SQL
• 2+ years of relevant professional experience in the areas of application support, technical customer support, problem management, relational databases, programming languages, software development or products testing and Quality Assurance
• Working technical experience with designing, building, installing, in coding, testing, supporting, troubleshooting, configuring, and supporting Unix servers and storage servers and management software

Additional Requirements :

• Working knowledge of Java, J2EE, UNIX, Oracle Database and SQL
• Ability to communicate status updates to project team and management
• Ability to work independently as well as Team
• Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients
• Excellent analytical, multitasking, detail orientation and familiarity with testing and troubleshooting techniques.
• Strong troubleshooting and error analysis skills.
• Continuous improvement mindset

Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.