SALES SERVICE REP

Sales Service RepHot JobFoot Levelers Ltd - Roanoke, VA 24012OverviewSalary Range $19.00 - $19.50 HourlyDescriptionAt Foot Levelers, we're passionate about improving wellness worldwide through custom orthotics and exceptional service. Every day, healthcare professionals across the globe rely on our products to help their patients move better, feel better, and live healthier lives.As a Sales & Service Representative, you'll be more than the person answering the phone—you'll become a trusted resource for chiropractors and healthcare professionals. Whether you're helping a customer place an order, solving a problem, or introducing them to a product that can improve patient outcomes, you'll play an important role in creating an outstanding customer experience. If you enjoy building relationships, solving problems, and helping people succeed, we'd love to meet you.What You'll DoBuild lasting relationships with healthcare professionals through exceptional customer service.Educate customers on Foot Levelers' products, technologies, and services.Process customer orders accurately while ensuring a seamless experience.Listen carefully to understand customer needs and recommend solutions that help their practices and patients.Resolve customer questions with professionalism, empathy, and a focus on first-call resolution.Achieve sales and service goals while always putting the customer first.Collaborate with teammates and other departments to deliver an exceptional customer experience.Continue learning through ongoing product training and professional development.What We're Looking ForWe're looking for someone who is:Passionate about helping people.A confident communicator who enjoys talking with customers.Curious, resourceful, and a natural problem solver.Organized and able to manage multiple priorities.Comfortable using technology and learning new systems.Motivated by goals and enjoys contributing to a high-performing team.QualificationsPreferred QualificationsHigh school diploma or equivalent required.Customer service, sales, account management, or call center experience preferred.Experience working with CRM or order management systems is a plus.Why Foot Levelers?When you join Foot Levelers, you become part of a family-owned company with more than 70 years of helping people live healthier lives. We're committed to developing our employees, investing in their success, and creating a workplace where people enjoy coming to work.We offer:Competitive pay plus incentive opportunitiesComprehensive health, dental, and vision benefits401(k) with company matchPaid time off and paid holidaysOnsite fitness center and Workout for Payout wellness programA collaborative, supportive team environment