Scheduling Manager

Job Description

Job Description

We are seeking an experienced and highly organized Scheduling Manager to join a dynamic operations team. This is a pivotal role responsible for overseeing all scheduling functions, ensuring optimal workforce coverage, and driving operational efficiency across departments.

The ideal candidate brings a proven track record of managing complex scheduling environments, leading teams, and implementing scheduling systems and processes that support business goals. If you thrive on solving logistical challenges and keeping operations running seamlessly, we want to hear from you.

• Develop, manage, and continuously improve scheduling systems and processes to meet operational demands
• Coordinate and maintain staff schedules across multiple departments or locations, ensuring adequate coverage at all times
• Analyze workforce data, forecast scheduling needs, and proactively address gaps or conflicts
• Serve as the primary point of contact for scheduling-related inquiries from staff and management
• Collaborate with department leaders to align scheduling with production targets, service levels, and business priorities
• Monitor attendance, time-off requests, and schedule changes, maintaining accurate records in scheduling software
• Lead and mentor scheduling staff, providing guidance, training, and performance feedback
• Identify opportunities for process improvement and implement solutions to increase scheduling efficiency
• Generate scheduling reports and present findings and recommendations to senior leadership
• Ensure compliance with relevant labor regulations, company policies, and collective bargaining agreements where applicable

Requirements

• Bachelor's degree in Business Administration, Operations Management, Human Resources, or a related field — or equivalent professional experience
• Demonstrated experience in a scheduling, workforce management, or operations supervisory role
• Proficiency with scheduling software and workforce management platforms (e.g., Kronos, UKG, When I Work, or similar)
• Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions
• Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization
• Proven ability to manage competing priorities and perform well under pressure in a fast-paced environment
• High attention to detail and a commitment to accuracy in record-keeping and reporting
• Proficiency in Microsoft Office Suite, including Excel for data analysis and reporting

Benefits

Base Salary: $60,000 – $70,000 per year (commensurate with experience)

• Comprehensive Benefits Package: 401k, Health, Dental, Vision, Disability
• Generous PTO

Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

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Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

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• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.