Credentialing Coordinator

About Osmind

Osmind is a healthcare technology company purpose-built for psychiatric practices offering interventional treatments - including Spravato (esketamine), TMS, and ketamine. We're building the infrastructure that allows these practices to scale, and our Osmind Care Network (OCN) is a central part of that mission: a managed services organization supporting practices with billing, credentialing, and operations so clinicians can focus on care.

We're a Series B company with a small, high-trust team that moves fast and does meaningful work. This role is a chance to get in early on a function that will only grow.

About the Role

We're hiring a Credentialing Coordinator to support the day-to-day execution of our provider credentialing operation for the Osmind Care Network. The framework is built - we have a credentialing partner that handles application submissions, and we have the processes, tooling, and infrastructure in place. What we need now is someone detail-oriented and organized who can keep applications moving, track status across our provider network, and make sure nothing falls through the cracks.

This is a great role for someone with a solid foundation in credentialing who's looking to grow in a fast-moving healthcare tech environment. You'll work closely with our credentialing vendor, our internal RCM and Operations teams, and directly with providers and practice staff. You'll have real ownership over the work you touch and clear visibility into how credentialing connects to practice go-lives and revenue.

What You'll Do

• Support the end-to-end credentialing pipeline for OCN providers, coordinating day-to-day with our third-party credentialing vendor
• Track application status across payers and providers; flag delays and at-risk timelines to the appropriate internal stakeholders
• Follow up on missing or incomplete provider information needed for applications; coordinate directly with providers and practice staff
• Help identify when group credentialing is the right approach and assist with coordinating those submissions
• Answer internal team questions about credentialing status, timelines, and requirements
• Maintain accurate, up-to-date tracking across our credentialing operations
• Coordinate with RCM and Operations teams to ensure credentialing milestones align with billing readiness and go-live timelines
• Contribute to process documentation and improvements as the network scales

What We're Looking For

• 2-5 years of experience in healthcare payer credentialing or provider enrollment
• Familiarity with core credentialing concepts: CAQH management, payer enrollment workflows, group vs. individual credentialing, and common application bottlenecks
• Strong organizational skills - you track your work carefully, follow through consistently, and keep stakeholders updated
• Comfortable managing multiple applications and providers simultaneously without losing track of details
• Clear, professional communicator - internally and with providers and payer contacts
• Experience working in a multi-provider or multi-site environment is a plus
• Experience with psychiatric, behavioral health, or specialty practices is a plus
• Healthcare technology or startup experience is a plus, but not required

Why This Role

• You'll be part of building something - OCN is growing, and credentialing is foundational to everything we do for network practices
• Direct visibility into how your work affects practice operations and patient access to care
• Remote-first, async-friendly culture with a team that's intentional about how it works
• Mission-driven work: we exist to expand access to treatments that are changing outcomes for patients with serious psychiatric illness

$52,000 - $65,000 a year

Depending on experience, the reasonably estimated national salary range for this position is between $52,000 and $65,000 per year, plus an equity package for eligible employees. Actual compensation will be commensurate with the candidate's experience and local cost of labor. In addition, Osmind offers a wide range of comprehensive and inclusive employee benefits, including healthcare, dental, vision, generous family leave, FSA/DCFSA, mental health benefits, a 401(k) plan, and flexible paid time off.

Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we've missed! We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.