Operations Supervisor

Operations Supervisor

At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

Functions

• Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department.
• Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
• Schedule job assignments for periodic and/or special inventories.
• Monitor, direct, and (when necessary), perform, the accurate shipping of outbound orders.
• Issue written and oral instructions to associates as needed or required.
• Ensure associate accountability in accordance with corporate standard operating procedures.
• Work to maintain harmony among associates and resolve grievances.
• Manage employee time including edits and corrections
• Mentor and coach associates, including corrective actions as well as performance evaluations.
• Assume responsibility for monitoring zoning and product database development during the receiving process.
• Perform training of policies, procedures, and Standard Works to ensure processes are followed.
• Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
• Assist in the development of processes and process improvements.
• Misc. tasks as assigned by the General Manager

Qualifications

• Bachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience
• Minimum of three years of experience in warehousing, distribution, or related required.
• Minimum of six months supervisory experience
• PC and computer skills including Microsoft Office.

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

Disclosures

• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days