Service Supervisor I (Waimea Branch)

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Salary will be determined commensurate with experience.

First Hawaiian Bank is currently seeking a collaborative, customer-focused, detail-oriented Service Supervisor I to join our Waimea Branch in Kauai. In this role, you will be responsible for operations of the branch by supervising employees in all phases of bank operations. The Service Supervisor I also handles and resolves any customer issues or complex inquiries, and assists to maintain the branch workflow and assign coverage as needed. Another integral part of this role is to ensure that all bank policies and procedures are followed.

Compensation

The annual salary range for this role is $46,176 - $66,560/year; commensurate with experience.

The successful candidate will be hired for the level of the position that aligns with their experience.

Work Schedule

Monday-Friday; 8:00 AM - 4:30 PM (hours may vary)

The ideal candidate will have:

• Bachelor's Degree in Business or equivalent work experience required
• 2 years' experience in bank operations; and
• 2 years' supervisory experience (may be obtained concurrently)
• Ability to use 10-key adding machine and type 40 wpm
• Must be pleasant and tactful when interacting with customers
• Good oral and interpersonal communication skills
• Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information
• Must be proficient in Microsoft Windows applications

About First Hawaiian Bank

Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward-thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration. We also offer a comprehensive benefits program, including medical, 401(k), life insurance, tuition reimbursement, paid vacation, retiree benefits, and more!

Job Type: Full-time

Pay: $46,176.00 - $66,560.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Banking: 2 years (Required)
• Supervisory: 2 years (Required)

Work Location: In person