Manager, Business Consultant

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Position SummaryThe Manager, Business Consultant provides subject matter expertise, analytical support, and delivery enablement for Medicaid Provider Directory operations. This role partners across business, IT, and compliance teams to translate regulatory, operational, and platform requirements into actionable outcomes.The position supports data integrity, compliance readiness, delivery quality, and overall operational stability through proactive risk identification and resolution.Key Responsibilities: Platform SME & AnalysisServe as subject matter expert for Provider Directory platforms (e.g., QNXT, WPS, print directories)Analyze platform functionality and data to support business and technical decision-makingConduct gap analyses and assess impacts of regulatory or policy changesPerform data research and support internal and external inquiriesSupport audit readiness and regulatory review activitiesIntake & Delivery EnablementPartner with stakeholders to intake, clarify, and refine requirementsTranslate regulatory and operational needs into clear delivery inputsSupport requirements documentation, validation, and scopingCollaborate with Product Owners, BAs, and IT teams to ensure delivery readinessParticipate in Agile ceremonies (grooming, prioritization, etc.) as a directory SMETesting & Quality SupportDefine test scenarios and expected outcomes for directory changesSupport UAT preparation, including data setup and validationPerform or support production validation and release checksIdentify and coordinate resolution of defects, risks, and data quality issuesCross-Functional CollaborationPartner across Network, IT, Compliance, and Operations teamsProvide guidance on directory impacts of enterprise initiativesSupport leadership with analysis and decision supportRequired Qualifications5-7 years of relevant experienceAbility to translate business needs into technical requirements and solutionsExperience interpreting regulatory requirements and assessing operational impactExperience across requirements gathering, analysis, testing, and implementationStrong analytical and problem-solving skillsExperience working in Agile environmentsStrong written, verbal, and facilitation skills, including presenting to varied audiencesAdvanced Excel and data analysis skillsExperience with healthcare data, directory systems, or similar platformsPreferred QualificationsMedicaid provider directory or managed care experienceExperience with QNXT, WPS, or print directory operationsBackground in compliance, audit, or regulatory analysisExperience supporting large-scale implementations or operational programsEducationBachelor's degree preferred/specialized training/relevant professional qualification. Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 06/06/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.