Receptionist/Clerk in Upper Manhattan

Job Description

Job Description

Receptionist/Clerk in Upper Manhattan 

Position summary: Greet visitors, answer calls, provide assistance to tenants, input/close repair work tickets, assist in leasing and gathering of recertification documents

Responsibilities

· Greet visitors at the front desk and attempt to assist them

· Assist visitors with immediate needs pertaining to repair requests in apartment

· Answering, screening and forwarding incoming phone calls.

· Assist caller with immediate needs pertaining to apartment repair requests

· Schedule appointments with tenants for repair work

· Ensure reception area is clean and presentable.

· Receive, sort and distribute daily mail

· Perform other clerical receptionist duties such as filing, photocopying, faxing, etc.

· Assist Resident Manager with inputting/closing work order tickets

· Assist Resident Manager with sending out tenant notices

· Contact applicants for vacant apartments and process applications for rental

· Assist residents with gathering all documents needed for annual recertification

Job Type

· Full Time

· Non Union

Qualifications

· Experience of 3 years or more working in a property management or real estate office

· Bilingual, Spanish and English preferred

· Must be a team player

· Polite and processional

· Experience working in a customer service environment, preferably with tenants

· Must have excellent time management skills

· Reliable on-time attendance

· Computer knowledge of word, Microsoft, excel, etc.

· Knowledge of One Site computer system a plus

· Knowledge of affordable housing (Section 8, Tax Credit) a plus

Hours

· 9:00 am – 5:00 PM

We are a real estate management company specializing in low income housing

Company Description

We are a real estate management company specializing in low income housing