Transplant Quality Coordinator (RN) - Transplant Admin - Full Time 8 Hour Days (Exempt) (Non-Union)

Job Summary The Transplant Quality Coordinator (TQC) is a Registered Nurse (RN) who serves as a clinical quality leader within the transplant program. This role is responsible for monitoring, evaluating, and improving clinical performance, regulatory compliance, and patient safety across the continuum of transplant care. The TQC applies advanced nursing knowledge and clinical judgment to quality initiatives while partnering with non-clinical Transplant Quality Specialists (TQS) to maximize efficiency, data integrity, and regulatory alignment. The TQC will also lead quality and compliance initiatives within the designated Organ Transplant Programs. to provide oversight and will assist in maintaining compliance with the requirements of the external agencies specifically related to transplant regulations as set by the Organ Procurement Transplant Network (OPTN) / United Network for Organ Sharing (UNOS) and CMS Regulations, Joint Commission, Intermacs, and the ESRD Network. Essential Duties Clinical Quality and Performance Improvement • Use clinical nursing expertise to lead and implement quality improvement initiatives using evidence-based methodologies (e.g., PDSA, root cause analysis, FMEA). • Review transplant processes, patient care documentation, and clinical outcomes to ensure adherence to standards of care. • Interpret clinical scenarios and patient risk factors that impact transplant outcomes and quality metrics. • Identify trends from clinical quality data to drive care improvements and reduce variation in transplant practices. Collaboration with Non-Clinical Transplant Quality Specialist (TQS) • Delegate routine data monitoring, reporting, and tracking tasks to the TQS, allowing the RN to focus on complex clinical and quality issues. • Provide clinical interpretation and context for data trends identified by the TQS, ensuring analysis is grounded in patient care reality. • Co-lead quality projects where the TQS supports with logistics, data gathering, and documentation, while the RN provides clinical insight and leadership. • Mentor and educate the TQS on transplant clinical workflows to build shared understanding and collaborative problem-solving capacity. • Together, serve as a dyad team that integrates clinical relevance and technical accuracy in meeting quality goals and regulatory requirements. Regulatory Compliance and Accreditation • Apply clinical knowledge to interpret and operationalize requirements from CMS, UNOS, and The Joint Commission. • Prepare and participate in external audits and surveys with a focus on clinical compliance, documentation, and patient outcomes. • Develop action plans and educational interventions to address identified gaps in clinical quality and safety. Patient Safety and Risk Management • Investigate adverse events and clinical variances using structured tools (e.g., RCA, special cause analysis). • Lead or co-lead morbidity and mortality conferences, patient safety huddles, and case reviews. • Collaborate with hospital quality and safety departments to align transplant safety practices with hospital-wide initiatives. Data Quality and Reporting • Validate clinical accuracy of transplant data submitted to UNOS, internal dashboards, and external registries. • Provide clinical oversight of data abstraction conducted by non-clinical team members to ensure completeness and reliability. • Collaborate with the TQS to generate reports and presentations for transplant QAPI and other governance bodies. Education and Staff Development • Educate transplant clinical teams on best practices, new policies, and lessons learned from quality reviews. • Promote a culture of safety, shared accountability, and continuous improvement across the multidisciplinary transplant team. • Develop training materials in partnership with the TQS to support staff development and compliance. Performs other duties as required. Qualifications Req Bachelor’s Degree Degree in Nursing. Pref Master’s degree Nursing, Public Health, Healthcare Administration, or related field. Req 3 years Three or more years of clinical nursing experience, preferably in Transplant or Quality Req Understanding of healthcare quality principles and experience applying clinical judgment to data and process reviews. Pref Familiarity with transplant data systems (UNet, OTTR, Cerner) Req Expert clinical judgment and ability to translate complex patient care issues into quality initiatives Req Strong collaboration skills and ability to delegate and partner with non-clinical professionals Req Effective communicator with experience facilitating interdisciplinary collaboration Req Analytical mindset with ability to synthesize clinical and quantitative information Req Project management and change leadership abilities in a highly regulated environment Req Registered Nurse - RN (CA Board of Registered Nursing) Pref Certified Clinical Transplant Coordinator - CCTC (ABTC) Certified Clinical Transplant Coordinator (CCTC) or Certified Professional in Health Quality (CPHQ) Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Req Certified Professional in Healthcare Quality - CPHQ (NAHQ) If no card upon hire, one must be obtained with 18 months of employment. Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The annual base salary range for this position is $126,547.00 - $208,803.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at View phone number on click.appcast.io, or by email at View email address on click.appcast.io. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings. Application Help & Benefits If you need help during the application process, see our application help. For more information about our benefits, see What We Offer. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!