Security Operations Shift Lead

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5


Job-Specific Essential Duties and Responsibilities:

- Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.

- Perform escalation-level response actions, including coordinating and executing directed cyber activities.

- Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.


- Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams.


- Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments.


- Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.


- Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines.


- Monitor security events and tools, perform advanced triage, and escalate or act on findings as appropriate.


- Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics.


- Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities.


Job-Specific Minimum Requirements:

- Ability to document actions and maintain audit-ready records and knowledge transfer artifacts.


- Experience supporting cross-platform environments, including cloud, infrastructure, and network systems.


- Familiarity with security monitoring tools, incident tracking systems, and escalation processes.


- Ability to operate in a 24/7 environment with time-sensitive response requirements.


- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship


Minimum Education requirement:


- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience)


Years of Required Work-Related Experience:


- 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles


Preferred Skills and Qualifications:

- Experience supporting enterprise-scale cybersecurity operations environments


- Familiarity with incident response coordination and escalation procedures


- Knowledge of vulnerability management and compliance frameworks


- Experience working across hybrid environments (cloud, infrastructure, network)


- Strong documentation and reporting skills for audit and compliance support


- Ability to operate effectively in high-pressure, time-sensitive environments


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Minimum Requirements


TCS056, T2, Band 5


EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


Pay Transparency


Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.


Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io .


Minimum Salary


$


60,000.00


Maximum Salary


$


100,000.00