Service Desk Technician
State of Alaska
Alaska Railroad Corporation seeks a Service Desk Specialist II to deliver end-user IT support, manage devices and accounts, and assist in projects. You will troubleshoot desktops, peripherals, and network connectivity, escalate issues, and provide training materials as needed. Responsibilities include monitoring the ticketing system, handling tier-1 to tier-3 issues, and ensuring uptime for user computing devices across the organization. #J-18808-Ljbffr
Vacancy posted 4 days ago
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