Lope Tech Store - Retail Associate (FWS/NFWS)

Position Summary / Purpose As a Lope Tech Retail Associate you provide front‑end customer service for Lope Tech. Responsibilities & Accountabilities Provide customer service at the Lope Tech store and occasionally at other locations. Show basic knowledge of Apple products (Mac, iPad, Apple Watch, AirPods), PC laptops, and technology accessories, and demonstrate the ability to quickly learn new product knowledge. Explain product features, specifications, warranties, and available services in a clear and professional manner. Assist customers in selecting technology products that meet their academic and personal needs. Display courteous customer service to all visitors. Execute the daily staff to‑do list. Assist with stocking, cleaning, and maintaining the Lope Tech store. Operate the POS system, including handling returns and department charges. Assist with inventory receiving and transferring. Work as a team player and continually strive for excellence. Stay informed about new technology products, promotions, and Lope Tech offerings through ongoing training. Equipment Used and Responsibilities Push carts (used for restocking the floor) iPads and iPhones (used for various reasons on a daily basis) Handling various keys to the shop Qualifications Basic knowledge of Apple products and other tech accessories. Superior selling and listening skills. Proven leadership among peers. Competitive drive and entrepreneurial confidence to succeed. Ability to develop relationships with customers. Ability to work under pressure and with tight deadlines. Strong time‑management skills. Attention to detail. Strong problem‑solving skills. Excellent verbal, written, and interpersonal communication skills. Experience / Education Enrolled at GCU as a full‑time student in a Bachelor’s or Master’s program. Maintain a minimum 2.0 GPA for Bachelor level students or 3.0 GPA for Master level students. Maintain good financial and academic (SAP) standing with the University. Applicants may be subject to termination if they fall below the minimum requirements. Compensation & Employment Terms Pay Rate: Minimum Wage Anticipated End Date: June 30, 2027 EEO Statement The University values diversity among its students, faculty, and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities, and veterans. #J-18808-Ljbffr GRAND CANYON UNIVERSITY