Mopar Quality Engineer

Company introduction

We are seeking a Quality Engineer to join our automotive supplier quality management team, supporting operations across North America.

Role summary / purpose

The Quality Engineer is responsible for identifying, analyzing, and resolving product quality issues while driving continuous improvements in vehicle reliability, customer satisfaction, and warranty performance. This individual will serve as a key liaison between Engineering, Manufacturing, Quality, Suppliers, Service Operations, and Dealer Networks to ensure product quality throughout the vehicle lifecycle.

The ideal candidate is a proactive problem solver with strong technical expertise in automotive engineering, quality systems, manufacturing processes, and service operations. This role requires the ability to lead cross-functional initiatives, analyze complex data, influence stakeholders, and implement effective corrective actions.

Key responsibilities

• Monitor field quality, warranty, and customer feedback data to identify emerging concerns and perform root cause analysis.
• Implement corrective actions with Engineering, Manufacturing, Dealer Networks, Distribution, and Service Operations.
• Analyze field failures and warranty trends to identify opportunities for quality improvement and cost reduction.
• Create, review, and publish technical service documentation including Field Service Instructions, Technical Service Bulletins, and Master Technician publications.
• Evaluate production part changes and assess impacts on service parts, field performance, and customer experience.
• Support the transfer of technical product knowledge between Engineering and Service organizations.
• Develop and maintain strong supplier relationships to ensure manufacturing process compliance and product quality.
• Lead supplier quality improvement initiatives and corrective action activities.
• Recommend, implement, and validate process improvements at supplier manufacturing and remanufacturing facilities.
• Plan, prioritize, and manage multiple projects simultaneously while balancing technical requirements, business objectives, and stakeholder expectations.
• Collaborate with Product Design, Manufacturing, Quality, Purchasing, Inventory Control, Program Management, and Service teams to resolve field issues.

Requirements - education & experience

• Bachelor's Degree in Engineering from an ABET-accredited university or equivalent technical experience.
• Minimum of 5 years of Product Engineering, Quality Engineering, or related automotive experience.
• Current engineering background in mechanical or electrical engineering.
• Strong knowledge of automotive system and component design, development, manufacturing, and reliability.
• Experience with structured problem-solving methodologies including 5 Why Analysis, Fishbone Diagrams, Red X Methodology, and other root cause analysis techniques.
• Strong analytical skills with the ability to interpret quality, warranty, and field performance data.
• Ability to travel domestically as required.

Required skills

• Root cause analysis and problem-solving expertise.
• Warranty analytics and cost reduction capabilities.
• Field quality monitoring and data analysis.
• Supplier quality management.
• Product development and manufacturing knowledge.
• Continuous improvement methodologies.
• Cross-functional leadership and collaboration.
• Technical communication and presentation skills.
• Stakeholder management and negotiation abilities.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).

Nice-to-have / preferred skills

• Master's Degree in Engineering, Quality, Business, or a related technical discipline.
• Lean Six Sigma Green Belt or Black Belt Certification.
• Minimum 2 years of direct manufacturing experience.
• Minimum 2 years of Design Release Engineering experience.
• Transmission or powertrain experience.
• Experience with automotive quality tools and systems including APQP, PPAP, FMEA, Control Plans, SPC, and IATF 16949.
• Ability to analyze large datasets, identify trends, quantify business impact, and make data-driven recommendations.
• Background in comparable industries such as heavy equipment or automotive component manufacturing.

Employment details - type, location, hours

This position is onsite, 5 days per week, located in the Metro Detroit area. Domestic travel within the region is required.

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting View email address on aplitrak.com or fill out this form to request accommodations.