Inside Sales / Call Center - West Deptford, NJ

Inside Sales / Call Center - West Deptford, NJ

There's a place for you at Cooper Electric Supply, LLC. A career at Cooper Electric Supply, LLC is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What you will do:

• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize product and technical knowledge to assist customer with product selection.
• Provide customer with written quotation which includes terms, and delivery method.
• Prepare customer sale order and confirm payment terms/method.
• Ensure timely delivery of materials to customer.
• Resolve order issues by collaborating with external vendors and internal departments.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

What you will bring:

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and inter-personal communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• Ability to speak, read, and write proficiently in English.
• Strong mathematics, verbal, and written communication skills.
• Ability to operate computers and relevant computer software.
• Ability to prioritize needs in a fast-paced environment.

Physical Requirements and Work Environment:

• The ability to sit for much of the assigned shift while using phones, and computers.
• The ability to walk between work area, counter, and warehouse throughout the day.
• The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
• The ability to bend, stoop, kneel, reach, and climb to perform various duties.

Salary Range: Rate starts at $25/hr, but increases with applicable experience. Location: West Deptford, NJ Work Hours: Monday - Friday, 8am - 5pm

What we offer you:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Learn more about us on YouTube, LinkedIn, Facebook, and Instagram and learn how we're "Powering Progress for Future Generations."