Director-Registered Nurse, Hospice

Job Description

Job Description

More than just a job, it's a vocation

Location: Oklahoma City, OK

Worker Type: Regular

Job Highlights:

Recognized as one of the Top 150 Places to Work in Healthcare 2025 - Becker’s Healthcare

Honored as one of the World’s Happiest Workplaces 2025 – WorkL

Listed among America’s Best In-State Employers 2025 - Forbes

Named one of America’s Greatest Workplaces for Women 2025 – Newsweek

Acknowledged as one of America’s Greatest Workplaces for Culture, Belonging & Community 2026 – Newsweek

We are a Catholic, not-for-profit health system dedicated to meeting the diverse health needs of communities throughout the Midwest. Our organization comprises over 40,000 team members and more than 13,900 providers, all committed to delivering outstanding healthcare services and embodying a spirit of healing for those we serve.

With care facilities in Illinois, Missouri, Oklahoma, and Wisconsin, we operate 23 hospitals, over 300 physician offices, various outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance provider, and an accountable care organization. We are one of the largest employers in each community we serve.

We are in search of an experienced nursing director with extensive hospice expertise and a solid history of overseeing operations, including quality assurance, compliance, regulatory standards, and financial management. This hybrid position will oversee four facilities located in Oklahoma City, OK, St. Louis, MO, and Mt. Vernon, IL.

Compensation:

Salary Range: $115,564.80 - $173,347.20

Pay Rate Type: Salary

We value the unique skills and talents of each team member. Compensation for this position is determined by various factors, including relevant experience, labor market conditions, and other qualifications. The salary range provided reflects what we reasonably expect to offer at the time of posting, but actual compensation may vary as permitted by law.

Job Summary:

This role is responsible for managing multiple hospice and palliative care entities, focusing on financial performance, quality enhancement, customer satisfaction, employee recruitment and retention, as well as the development of new business lines. The position also provides strategic and business planning support to supervisors and branch managers within the designated service area.

Key Responsibilities:

• Contribute to the annual budget for hospice and palliative care programs based on strategic and marketing plans at the entity level. Ensure ongoing data collection regarding competitive strategies in the region.
• Recognize the significance of communication across all organizational levels, the community, and customers. Develop and implement a communication strategy that addresses the needs of staff, senior management, customers, and the community.
• Foster a customer service-oriented environment. Provide staff with opportunities for ongoing education in customer service and managing challenging interactions. Ensure a system for customer/patient satisfaction is in place, including feedback and action components.
• Establish benchmarks and performance metrics for individual entities within the service area. Supply senior management with accurate performance data and assist managers in developing strategies to enhance financial performance and business growth.
• Exemplify the principles of continuous quality improvement, ensuring that decision-making is data-driven and that customer-supplier relationships are nurtured both internally and externally.
• Maintain a low employee turnover rate by fostering a work environment where staff feel valued and perceive management as fair and communicative. Develop and sustain staffing models for palliative care programs.
• Utilize regional resources effectively for new program development, system enhancements, and best practice promotion.
• Encourage an organization-wide sales and marketing mindset. Support the sales and marketing teams and develop presentations as necessary.
• Provide career development opportunities, ongoing education, and training for hospice and palliative care managers.
• Maintain a constant state of alertness and safety in all operations.
• Perform additional duties as assigned.

Education:

• Master’s degree required.

Experience:

• A minimum of eight years of management experience, including three years in the post-acute service area.

Required Professional Licenses and Certifications:

• For Illinois: Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR).
• For Missouri: Registered Nurse (RN) issued by Compact State or Registered Nurse (RN) - Missouri Division of Professional Registration.
• For Oklahoma: Registered Nurse (RN) issued by Compact State or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN).

Work Shift: Day Shift (United States of America)

Job Type: Employee

Department: Administration

Scheduled Weekly Hours: 40

Benefits:

We appreciate our outstanding employees and offer a comprehensive benefits package tailored to their needs.

• Paid Parental Leave: Eligible team members receive one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: Our voluntary benefit through DailyPay allows eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: We provide upfront tuition coverage through FlexPath Funded for eligible team members.

We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.