Residential Maintenance Supervisor

Job Description

Job Description

Join the Rookwood Properties Team!

Are you an experienced maintenance professional who takes pride in keeping a property operating at its best? Do you enjoy solving problems, working with your hands, and leading a team to get the job done right?

Rookwood Properties is looking for a dependable, hands-on, and results-driven Maintenance Supervisor to join our team at Walden Village, a luxury apartment community located near Beavercreek, Ohio.

At Rookwood Properties, we believe our maintenance teams play an essential role in creating a safe, comfortable, and well-maintained community for our residents. We are looking for a leader who takes ownership, provides excellent service, and understands the importance of maintaining a high standard throughout the property.

Founded in 1966, Rookwood Properties is a diversified developer, owner, and manager of residential and commercial properties throughout Ohio, Kentucky, and South Carolina. We take pride in providing professional service, responsive support, and attention to detail across the communities we serve.

Position Overview

The Maintenance Supervisor is responsible for overseeing the day-to-day maintenance operations at Walden Village. This is a hands-on leadership position that combines maintenance expertise with team supervision, property inspections, preventative maintenance, unit turnover, vendor coordination, and resident service.

The ideal candidate will have strong troubleshooting skills, a solid maintenance background, excellent communication skills, and the ability to prioritize and complete work efficiently. The Maintenance Supervisor will work closely with the Property Manager to ensure the property remains safe, attractive, operational, and market-ready.

Key ResponsibilitiesMaintenance & Repairs

• Perform and oversee routine maintenance and repairs throughout the property, including plumbing, electrical, HVAC, carpentry, painting, appliances, lighting, and other building systems.
• Respond promptly to resident maintenance requests and work orders while providing professional and courteous service.
• Troubleshoot maintenance issues and complete repairs whenever possible while minimizing unnecessary reliance on outside vendors.
• Repair and install small and large household appliances and other property equipment as needed.
• Maintain smoke detectors, ceiling lights, plumbing fixtures, and other property components.
• Perform preventative maintenance to help reduce equipment failures and costly repairs.

Team Leadership

• Supervise, train, coach, and support maintenance team members.
• Assign and prioritize daily maintenance responsibilities and ensure work is completed accurately and timely.
• Monitor the quality and completion of maintenance work.
• Promote a safe, productive, and professional work environment.
• Assist with training employees on maintenance procedures, safety practices, and company expectations.

Property Operations

• Conduct regular inspections of buildings, common areas, vacant units, grounds, and equipment to identify maintenance needs and safety concerns.
• Ensure vacant apartments are prepared promptly and meet Rookwood Properties' market-ready standards before being leased.
• Assist with apartment turns, including repairs, painting, cleaning coordination, and other preparations necessary for move-in.
• Maintain the property's appearance, functionality, and curb appeal.
• Monitor inventory levels and maintain an organized supply of tools, materials, and maintenance parts.
• Maintain accurate records of completed work, preventative maintenance, inventory, and other maintenance activities.
• Coordinate with the Property Manager regarding property conditions, major repairs, capital needs, and maintenance concerns.

Vendors & Contractors

• Coordinate and supervise outside contractors and vendors as directed by the Property Manager.
• Monitor contractor work to ensure it meets company standards and is completed appropriately.
• Maintain professional working relationships with vendors and service providers.
• Assist with obtaining estimates and identifying cost-effective solutions for property repairs and maintenance needs.

Resident Service & Compliance

• Provide exceptional customer service to residents and respond professionally to maintenance concerns.
• Communicate effectively with residents regarding maintenance requests and scheduled repairs.
• Follow all company policies and procedures.
• Maintain compliance with applicable safety requirements and Fair Housing standards.
• Participate in the property's on-call rotation and respond to emergency maintenance situations as required.

QualificationsExperience

• Previous experience in property maintenance, apartment maintenance, construction, facilities maintenance, or a related field strongly preferred.
• Previous maintenance supervisory or lead experience preferred.
• Experience working in residential property management is a plus.

Technical Skills

• Strong working knowledge of general building maintenance.
• Basic to intermediate skills in HVAC, electrical, plumbing, carpentry, and appliance repair.
• HVAC certification is strongly preferred.
• EPA certification is a plus.
• Ability to troubleshoot problems and determine appropriate repair solutions.
• Ability to read and follow instructions, manuals, and maintenance procedures.

Additional Requirements

• Must be available to participate in the on-call rotation.
• Valid driver's license and reliable transportation required.
• Satisfactory background and MVR checks required as a condition of employment.
• Ability to communicate effectively in English, both verbally and in writing.
• Strong work ethic with the ability to work independently and as part of a team.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple maintenance requests and respond appropriately to emergencies.

Physical Requirements

• Ability to perform hands-on maintenance and manual labor.
• Ability to lift and carry objects weighing 50+ pounds.
• Ability to stand, walk, bend, kneel, climb, reach, and work in confined areas as necessary.
• Ability to work indoors and outdoors and in varying weather conditions.
• Ability to safely operate maintenance tools and equipment.

What We Offer

Rookwood Properties offers competitive compensation and a comprehensive benefits package for eligible full-time employees, including:

• Competitive hourly compensation.
• Medical, dental, and vision insurance.
• $40,000 company-paid life insurance, with supplemental coverage available.
• Company-paid short-term and long-term disability benefits.
• Generous PTO, MyTime, Floating Holidays, and paid holidays.
• Volunteer Time Off (VTO).
• 401(k) retirement savings plan with company match.
• Employee housing discounts.
• $200 annual safety boot/shoe allowance.
• Rookwood-logoed work apparel, including shirts, seasonal outerwear, and a hat.
• $50 monthly cell phone reimbursement.
• $450 annual Health & Wellness reimbursement.
• Continuing Education Tuition Assistance.
• Mileage reimbursement.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Opportunities for career growth and professional development.
• Company-sponsored employee events.

Position Details

Position: Full-Time Maintenance Supervisor
Property: Walden Village
Address: 382 Walden Way, Dayton, OH 45440
Location: Near Beavercreek, Ohio
Pay Rate: $30–$33 per hour, based on experience

Equal Opportunity Employer

Rookwood Properties is an Equal Opportunity Employer (EOE) committed to maintaining a diverse, inclusive, and respectful workplace. The company recruits, hires, trains, and promotes employees without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or other protected status.

We recognize that our employees are an important part of our success and are committed to providing opportunities for professional growth and advancement.

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