Maintenance Technician II

Maintenance Technician

The Maintenance Technician plays a vital hands-on role in the day-to-day maintenance operations of an assigned New Land community. Working under the direction of a Property Manager or Maintenance Supervisor, this role is responsible for completing work orders, performing preventive maintenance, and helping ensure the property is safe, functional, and well-presented for residents at all times.

Qualifications

• High school diploma or equivalent required; technical or vocational training in a related trade preferred
• 13 years of hands-on experience in residential or commercial maintenance preferred; entry-level candidates with relevant trade training will be considered
• Demonstrated ability to perform repairs across multiple building trades
• Working knowledge of building trades including plumbing, electrical, HVAC, flooring, carpentry, and cleaning procedures
• Thorough knowledge of hand and power tools and their safe operation. Basic computer skills and familiarity with Property Management Software (PMS) such as Entrata, RealPage, or Yardi
• Certifications such as EPA 608, Boiler, or Certified Pool Operator (CPO) are a plus; willingness to obtain within 12 months if required by the property

Duties Include, but are not limited to

• Complete work orders accurately and in a timely manner, following all established maintenance processes and procedures
• Troubleshoot and perform repairs to plumbing, electrical, HVAC, appliances, and other building systems
• Estimate the time and extent of repairs before beginning work and communicate progress to the supervisor
• Ensure all completed work meets quality standards and is documented appropriately
• Follow the community's preventive maintenance program and complete scheduled tasks on time
• Inspect and service building systems and equipment regularly to identify issues before they escalate
• Ensure all equipment is in good working order and stored properly after use.
• Assist with the unit turn process, including make-ready repairs, cleaning coordination, and preparation for incoming residents
• Perform regular property walk-throughs to identify and address maintenance needs and uphold curb appeal
• Assist with trash coordination, snow removal, landscaping oversight, and general exterior upkeep as directed
• Maintain a safe and healthy work environment by following established standards, procedures, and safe practices; comply with applicable building codes and regulations
• Assist with required annual inspections, including alarms, elevators, fire systems, and swimming pools (where applicable)
• Maintain accurate on-site records, including work logs and SDS sheets
• Use and store cleaning materials, safety gear, and tools properly at all times

Core Competencies

• Strong communication skills with the ability to carry out detailed oral or written instructions and interact professionally with residents and team members
• Reliable, self-motivated team player who takes pride in their work and can manage tasks independently at a fast pace
• Ability to work a standard schedule of MondayFriday, 8:00 AM4:30 PM, with flexibility for weekend, after-hours, and emergency response as needed
• Must possess a valid driver's license

Physical Requirements

• Physical ability to perform all job duties, including lifting up to 50 lbs, climbing ladders, and sustained physical activity throughout the shift
• Ability to work both indoors in a controlled climate and outdoors in variable weather and lighting conditions

Benefits

• Health, Dental, and Vision Insurance
• Disability and Life Insurance
• 3 weeks Paid Time Off (PTO) to start
• 401K with employer match
• Employee housing discounts