Branch Manager

Description


Job Title: Branch Manager

Job Overview:

POSITION SUMMARY:

The Branch Manager will be responsible for branch execution of grounds maintenance, enhancements, irrigation, and overall operations. This includes internal and external customer experience, achieving Company safety, quality and financial goals, and the development of Company employees, sub-contractors, Operations Managers, Client Managers and Administration. The Branch Manager will report to the Company Leader and work with them to develop a safe, cohesive, structured, and successful Company culture.


ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Work with company leaders to develop and implement future goals and processes and grow company grounds maintenance and seasonal services.
• Develop and drive a culture of product delivery and continual improvement of the customer experience, working with the sales team to enhance customer relationships.
• Ensure effective and efficient communication protocols and processes are in place between all parties responsible for maintaining quality standards on client properties.
• Develop and manage a professional relationship with clients and relevant internal business departments, utilizing the optimum communication methods to develop efficient and effective processes.
• Responsible for the effective and efficient resolution of property issues, ensuring Client Managers are fully informed at each stage of the process.
• Work with the Administration team to ensure all information relating to billing, accounts payable, payroll, and sub-contractor contracts/payments are delivered and updated in timely fashion.
• Responsible for overall safety of branch team members, to include appropriate training, daily safety meetings, & PPE management.
• Ensure training and analysis of crews, production standards, and sharing of operational best practices, and ensure branch employees perform safely within guidelines of Safety Training Programs and Compliance.
• Evaluate and develop plans for the efficient use of equipment and materials, perform regular branch and customer site audits/reviews, and participate in estimating for grounds maintenance, Enhancements, and Irrigations.
• Oversee the recruitment, selection and hiring of branch personnel where required, ensuring the right people with the appropriate skills and experience are in place in order to meet the branch goals.
• Manage team performance based on roles, responsibilities, and goals for branch team.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree or equivalent combination of skills and experience required.
• At least 5 - 10 years' experience leading multiple landscape operations.
• Experience effectively managing others.
• Proficiency in Aspire a plus.
• Ability to use a computer and Microsoft office software (Word, Excel).
• Ability to organize and schedule multiple projects.
• Able to operate at a high level of accountability and responsibility for all activities and activities of team.
• Established ability to effectively communicate and build successful relationships at multiple levels.
• Excellent interpersonal, verbal, written, and organization skills.
• Able to work independently and have exceptional problem-solving skills.
• Proven ability to identify gaps and optimize processes.
• Ability to manage jobs and achieve budgeted margins.
• Ability to develop and maintain Vendor & Sub-contractor relationships.
• Valid driver's license with adequate driving record.

PHYSICAL REQUIREMENTS:

Key:

Rarely = less than 10%

Occasionally = up to 33%

Frequently = up to 66%

Continuously = 67% to 100%

Rarely: Crawling, climbing on/off truck, climbing poles, gripping, color vision, pushing, pulling, climbing ladders, balancing, lifting up to 50lbs.

Occasionally: Kneeling, squatting, sense of touch, manual dexterity, reaching, range of motion, lifting, carrying, lifting over 10lbs to 50lbs.

Frequently: Standing, walking, stooping, climbing stairs.

Continuously: Sitting, body twisting, speaking clearly, seeing distant, seeing, reading, hearing - speech range, depth perception, lifting up to 10lbs.

Individuals must be able to perform the essential functions of the position with or without a reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at View phone number on click.appcast.io.

An Equal Opportunity Employer, including disabled and vets

Benefits
We offer a competitive range of benefits to support our employees' health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling View phone number on click.appcast.io. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer.

Please note:

• All job offers are subject to pre-employment drug screening and a background check.
• Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.