BI Developer

Role Description

We are seeking a talented and experienced Business Intelligence Report Developer to join our Data and Analytics team at Customers Bank. As a BI Report Developer, you will be responsible for creating and managing a centralized and standardized Enterprise reporting environment to support a portfolio of cross-business line dashboards within PowerBI, working within a team and delivering to support the Analytics strategy of the bank.

• Collaborate with business users to understand their requirements and provide optimized visualizations and reports for data driven analytics.
• Architect data sets to ensure ease-of-use for self-serve reporting that performs to governed standards and is aligned with certified logic and glossary definitions.
• Build and optimize enterprise-grade Power BI models, datasets, and dashboards.
• Develop advanced DAX and high-performance data models for large-scale analytics.
• Oversee Power BI governance: RLS, deployment pipelines, workspace design, and reusable components.
• Enable self-service BI through training, documentation, and stakeholder support.
• Partner with data engineering to ensure clean, accurate, high-quality analytical data.
• Leverage Microsoft Fabric and Lakehouse/EDW architecture to modernize BI delivery.
• Work closely with business leaders to translate requirements into actionable BI solutions.
• Communicate insights clearly and influence decision-making across teams.
• Drive continuous improvement in BI processes, performance, and reliability.
• Guide the development, implementation, and maintenance of change control and testing processes.

Qualifications

• 6+ years’ experience BI development.
• Expert-level skills in Power BI (DAX, modeling, optimization, governance).
• Experience with Microsoft Fabric is highly preferred.
• BI/Cloud certifications are a plus.
• Existing technical knowledge of modern systems software, protocols, and standards, including SQL Server, Snowflake/Databricks/Fabric, Python Data Libraries (Pandas/Polars/DuckDB), and Power BI.
• Deep understanding of relational and dimensional modeling, and modern data ecosystems.
• MicroStrategy, Collaboration Space, and Hyper Intelligence experience (nice to have).
• Working in an Agile environment and adhering to the focus on prioritized initiatives.
• Proficient in SQL, Snowflake and/or Oracle coding.
• Experience working with and understanding Banking / Financial services industry.
• Excellent communication skills to understand requirements and collaborate on expected results.
• Critical thinking and problem-solving skills to develop efficiently and scalable based on best practices and governed standards.
• Strong work ethics with a sense of ownership and accountability.

Requirements

• Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Benefits

• An annual salary range of $145,000-$165,000 based on overall skills and experience.

Company Description

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

• Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
• On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
• Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.