Crisis Care Outreach and Quality Coordinator

Description Seasons Center Mission Statement: Guiding Individuals and Families towards a meaningful and fulfilling life. Why Choose Seasons? Ongoing Training Opportunities, including Continuing Education Credits A Culture that’s Family Focused and Promotes Self-Care Location: Could be based in Spencer, IA, Sheldon, IA or Sioux Center, IA Pay Range: $22.00-$25.00 per hour (Depending on years of experience and education level) Shift: Monday-Friday 8:00am-5:00pm. This position will also be required help with holiday coverage at Alex’s Place and occasionally help cover open weekend shifts as well. About the Job Seasons is a comprehensive behavioral health center offering a broad range of psychiatric and behavioral health services to communities in the Northwest Iowa region. We’re currently seeking a full‑time Crisis Care Outreach and Quality Coordinator. This position will work with the crisis team to provide short‑term crisis intervention to youth, families, and adults experiencing an emotional, behavioral, or psychiatric crisis both over the phone and face‑to‑face in the community. The Crisis Care Outreach and Quality Coordinator will also be the main point of contact to collaborate with community entities such as emergency departments, law enforcement, school districts, and clinics to provide crisis intervention services and partnership opportunities. This position will also work alongside the VP of Medical Services and Crisis Care Specialist to ensure accurate data is tracked and documentation meets compliance criteria. Requirements Eligible applicants must have one of the following qualifications: a bachelor’s degree in a human services field with 1+ year of experience a high school diploma with 2+ years of experience a certified peer support specialist (or willingness to obtain one) with 1+ year of experience a law enforcement officer with 2+ years of experience an EMT with 2+ years of experience an RN with 1+ year of experience Additional Qualifications 30 hours of crisis response training or a willingness to attain it Frequent travel is a requirement of this position, so a valid driver’s license is required Questions About the Job? For more information, please visit us at or contact Laura at View phone number on click.appcast.io. Benefits available to eligible employees are detailed on our careers page at Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Seasons Center for Behavioral Health is nationally accredited through COA Accreditation. COA Accreditation means that Seasons Center’s programs, services, administration, and management have been rigorously evaluated and meet best practice standards. #J-18808-Ljbffr Northwest Iowa Mental Health Center