Implementation Project Manager Ops

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Project Manager Ops based in the United States. Join a fast-paced technology environment where operational excellence and effective project delivery are essential to business success. As an Implementation Project Manager, you will coordinate complex initiatives, align cross-functional teams, and ensure projects are delivered on time, within scope, and within budget. You will oversee implementation planning, resource allocation, progress tracking, risk management, and stakeholder communication from project initiation through completion. Working closely with department leaders and teams across the organization, you will help streamline processes and improve operational performance. You will use data, project metrics, and customer feedback to identify opportunities for improvement and support informed business decisions. This fully remote opportunity is ideal for an organized, solutions-oriented professional who enjoys managing competing priorities and bringing people together to achieve shared goals. You will have the opportunity to influence operational strategy, strengthen implementation practices, and contribute to the delivery of innovative cloud-based HR and payroll solutions. Accountabilities - Manage end-to-end project delivery: Coordinate complex projects from initiation through completion, ensuring that objectives, scope, timelines, deliverables, and budgets are clearly defined and consistently managed. - Develop and maintain project plans: Establish detailed project schedules, milestones, resource requirements, and success criteria while monitoring progress and adjusting plans as business needs evolve.

- Coordinate cross-functional teams: Facilitate collaboration among internal departments, project teams, and stakeholders to align priorities, manage dependencies, and ensure effective execution. - Monitor project performance: Track deliverables, deadlines, costs, and key performance indicators, providing regular progress updates and reports to relevant stakeholders. - Manage risks and resolve issues: Identify potential obstacles, assess project risks, develop contingency plans, and coordinate timely resolutions to keep initiatives on track. - Oversee implementation activities: Coordinate resource allocation, change control, testing, documentation, training, and other implementation requirements to support successful delivery. - Facilitate meetings and communication: Organize project meetings and workshops, prepare agendas and presentation materials, document decisions, and follow up on assigned actions. - Maintain project documentation: Create, update, and organize project plans, status reports, supporting materials, and other documentation to ensure transparency and accountability. - Improve operational processes: Identify opportunities to enhance internal workflows, collaborate with teams on improvement plans, and implement solutions that increase efficiency and effectiveness. - Support data-driven decisions: Analyze project metrics and organizational data to identify trends, prioritize activities, and provide insights that inform planning and resource allocation. - Coordinate resources and budgets: Collaborate across business units to manage resource requests and ensure alignment with approved budgets, project timelines, and organizational priorities. - Promote customer satisfaction: Gather customer feedback, evaluate external best practices, and recommend improvements to strengthen the implementation experience and service quality. - Support departmental initiatives: Drive projects that contribute to broader organizational objectives, assist department managers with planning activities, and perform administrative coordination as needed.