Product Manager, Core Experience

Product Manager, Core Experience

Glean is seeking a highly strategic and execution-oriented Product Manager for the Core Experience product area — the full-stack, high-polish, consumer-grade experiences that define how every user interacts with Glean. This role sits at the intersection of AI, consumer-quality product craft, growth, and platform strategy. You will own the surfaces where users start and do their work every day — Homepage, Mobile, Desktop, Browser Extension, and SDK, plus the app shell, navigation, notifications, and settings — and shape a single, consistent product journey across all of Glean's touchpoints. This role closely partners with the Search and Chat teams, and is a primary voice in shaping how those surfaces show up across the end-to-end user experience. Glean's company strategy centers on making Glean the central, contextual AI entry point for work: a single, chat-first experience that users reach for the moment they sit down to work. The Core Experience area is how we deliver on that promise: by obsessing over engagement, session depth, virality, collaboration, onboarding, and rapid experimentation to turn first-time users into daily, mission-critical habits. You will work closely with the Product lead and cross-functional partners across engineering, design, data, growth, go-to-market, and customer-facing teams to identify the right product bets, raise the bar on craft and polish, and translate a broad vision into concrete, shippable experiences. We're currently a very lean product team, so you'll have an outsized role in shaping both the product roadmap and the product team itself. This role is ideal for someone with 8+ years of experience, a deep industry overview and passion for AI, and the ability to demonstrate granular product implementation skills such as designing specific user interfaces and workflows rather than staying at a high conceptual level. You will:

• Help define and drive the product strategy and roadmap for Core Experience, translating broad company vision into specific product bets, experiences, and execution plans informed by customer needs, usage data, and market signals.
• Own the end-to-end quality of Glean's core surfaces — Homepage, Mobile, Desktop, Extension, and SDK, plus the app shell, navigation, and settings — driving a single, consistent, consumer-grade product journey across every touchpoint.
• Partner exceptionally closely with the Search and Chat teams, to influence their roadmaps and ensure they integrate seamlessly into a cohesive end-to-end user journey.
• Spend significant time with users, customers, and internal stakeholders to understand how people start and complete work in Glean, and where friction, drop-off, or fragmentation is costing engagement and retention.
• Drive growth, engagement, virality, collaboration, and session depth as first-class outcomes, partnering with growth and data teams on activation, onboarding, and retention across entry points.
• Champion rapid experimentation, using A/B tests, instrumentation, and qualitative research to learn fast, raise core metrics, and make confident, data-driven product decisions.
• Partner deeply with engineering, design, and data teams to turn ambiguous concepts into well-scoped products, with clear user flows, interaction patterns, quality standards, and measurable outcomes.
• Drive customer-focused prioritization and efficient execution, balancing long-term platform opportunities with urgent user pain points, strategic customer asks, and company priorities.
• Collaborate closely with go-to-market, solutions, support, and forward-deployed teams to learn from real customer problems and ensure our product strategy reflects enterprise realities, not just internal assumptions.
• Bring a high bar for product craft by not only identifying the right opportunities, but also specifying how they should work in practice, including concrete workflows, UI behavior, performance, and adoption paths.

Location: This role is hybrid (4 days a week in our San Francisco office)

Compensation & Benefits: The standard base salary range for this position is $200,000 - $300,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.