Case Manager - Florence

JOB SUMMARY

Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed. Other duties as assigned. 30% - Essential - COMMUNICATIONS & CORRESPONDENCE Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services. Adds support order data to IVD system, as well as financial information to ensure distribution of collections. 25% - Essential - MAINTAINS & EVALUATES Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases. 25% - Essential - SERVICES & SUPPORT Refers appropriate non‑custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure. 20% - Essential - PREPARES CASES & INTERVIEWS Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.

MINIMUM REQUIREMENTS

Education - High School or Equivalent - In clerical, administrative, social work, correctional, or business administration. Work Experience – 1+ years.

PREFERRED REQUIREMENTS

Education - 1st Bachelor’s Degree - In clerical, administrative, social work, correctional, or business administration.

PHYSICAL REQUIREMENTS

20% – Stand for prolonged period 90% – Sit (stationary position) for prolonged period 10% – Walk or move about 10% – Ascend or descend (i.e. stairs, ladder) 90% – Communicate, converse, give direction, express oneself 5% – Move, transport, raise or lower

WORKING CONDITIONS

10% – Noise

WORK SCHEDULE

Standard Hrs: 37.5

COMPENSATION

Expected Salary Range ($ 33,339.00 - $ 42,000). Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

JOB LOCATION

Florence, SC Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status. #J-18808-Ljbffr Clemson University