ServiceNow Technical Product Owner(SPM Experience Mandatory)

Job Description

Title: ServiceNow Technical Product Owner(SPM Experience Mandatory)

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Duration : 6+ Months of Contract with possible extension

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Location: Jersey City, NJ- Onsite

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Job Responsibilities:

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Product Strategy & Ownership

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• Own the ServiceNow SPM product roadmap and define strategic priorities aligned with business objectives.
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• Partner with Portfolio Managers, PMOs, Finance, Business Leaders, and IT stakeholders to gather and prioritize requirements.
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• Define product vision, success metrics, KPIs, and business outcomes.
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• Lead product planning sessions and roadmap reviews with executive leadership.
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ServiceNow SPM Functional Ownership

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• Drive adoption and optimization of:
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• Demand Management
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• Project Portfolio Management (PPM)
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• Program Management
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• Resource Management
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• Financial Planning
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• Portfolio Management
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• Strategic Planning
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• Agile Development
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• Roadmap Planning
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• Objectives & Key Results (OKRs)
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• Investment Funding
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Define and improve:

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• Demand intake processes
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• Portfolio governance
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• Resource forecasting
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• Project lifecycle management
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• Investment planning frameworks
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• Financial tracking models
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Stakeholder Management

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• Work closely with business executives and delivery teams to translate strategic objectives into actionable platform capabilities.
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• Facilitate workshops and discovery sessions.
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• Manage competing priorities across multiple business units.
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• Present product updates, release plans, and adoption metrics to leadership.
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Agile Product Management

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• Own and manage the product backlog.
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• Write and refine:
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• Epics
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• Features
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• User Stories
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• Acceptance Criteria
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• Prioritize backlog based on business value and strategic goals.
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• Participate in PI Planning, Sprint Planning, Reviews, and Retrospectives.
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• Ensure alignment between business requirements and technical implementation.
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Required Skills

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• Strategic Portfolio Management (SPM)
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• Demand Management
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• Project Portfolio Management (PPM)
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• Resource Management
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• Financial Planning
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• Agile Development
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• Strategic Planning Workspace
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• Portfolio Management
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• Roadmap Planning
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• OKR Management
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Required Experience:

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• 12+ years of overall IT experience.
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• 5+ years of ServiceNow SPM experience.
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• 3+ years as Product Owner, Product Manager, or Business Product Lead.
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• Experience leading enterprise portfolio transformation programs.
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• Strong understanding of Agile, SAFe, and Product Operating Models.
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• Experience working with PMO, Finance, and Executive Leadership teams.
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• Experience managing global stakeholders and distributed teams.
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