HVAC Service Technician

Job Description

Job Description

OverviewMavin HVAC Service Technicians serve our commercial and light industrial clients as part of the Facility Services team under the leadership of the Maintenance Field Manager. They primarily inspect, maintain, diagnose, service, repair and replace existing HVAC equipment and related controls. They perform scheduled preventative maintenance, respond to service requests and complete authorized repairs or replacements with clear documentation and communication. During slower HVAC periods, these technicians also assist with general facility maintenance such as electrical and lighting repairs, furniture assembly, door hardware, minor plumbing and other building repairs. They operate with the utmost level of safety and professionalism and serve as trusted representatives of Mavin.The DetailsCharacteristics:Customer -Centric, Problem-Solver, Action-OrientedStrong diagnostic and troubleshooting mindsetPlaces great value on relationships with ALL team members, customers and vendorsDependable, organized, safety-conscious and able to work independentlyPlaces great value on continuous learning and self- improvementRequirements:High school diploma or equivalent requiredMinimum 3 years of commercial HVAC service, preventative maintenance and repair experienceEPA Section 608 Universal Certification requiredAbility to diagnose mechanical, refrigeration, electrical, airflow and control-related issuesAbility to read wiring diagrams, equipment schematics and manufacturer literatureExperience servicing and replacing common commercial HVAC equipment and componentsMust be a licensed driver with an acceptable driving recordBasic mobile technology and service management software skills; general facility maintenance experience preferredPhysical RequirementsAble to lift and carry 50 lbsAble to climb ladders and safely access and work on rooftopsAble to bend, kneel and crouch, work in mechanical spaces and outdoors, and wear required PPEResponsibilities:GeneralAttend and participate fully in Internal Mavin Company meetings, safety meetings and trainingQuarterly MeetingsMaintain all issued company assets:HVAC tools, test instruments, recovery equipment and stocked materialsCompany vehicleiPad and CellphoneUniforms and Personal Protective EquipmentAdministrativeUpdate service requests in FieldPoint daily with accurate notes, labor, materials, refrigerant quantities, photos, findings and completion statusSubmit receipts and parts information and identify work requiring an estimate, specialty vendor, permit or follow-up visitCommunicate service status, delays and additional findings, and obtain authorization before expanding the approved scopeHVAC Service and Preventative MaintenanceRespond to clients' HVAC service requests and scheduled preventative maintenance visits in an efficient mannerInspect, test, clean and maintain existing HVAC equipment, controls and associated componentsPerform routine preventative maintenance activities, including:Changing filters and belts and cleaning coils and drain systemsChecking electrical components, controls, safeties and operating conditionsEvaluating airflow, temperature split, refrigerant performance and overall system operationDiagnose and repair mechanical, electrical, refrigeration, airflow and control-related failuresRepair or replace failed components such as motors, capacitors, contactors, relays, belts, thermostats, control boards and condensate componentsRecover, evacuate, charge and document refrigerant in accordance with EPA requirements and company proceduresAssist with or complete replacement of existing HVAC equipment and major components as assigned, including removal, setting, piping, wiring, start-up and operational verificationRecognize and document deficiencies, unsafe conditions, recurring failures and equipment approaching the end of its useful lifeProtect occupied spaces, minimize disruption and perform work in compliance with manufacturer, company and site-specific safety standardsGeneral Facility MaintenanceDuring slower HVAC periods, assist with general facility maintenance service requests and scheduled upkeep as assigned, including:Basic electrical and lighting repairsFurniture assembly, mounting and minor installation workRepairing and replacing doors, closers, locks and other door hardwareMinor plumbing repairs involving faucets, toilets, drains and small leaksMinor carpentry, ceiling tile, drywall patching, painting and general punch-list workRecognize, address and/or report other maintenance issues encountered while on siteDo not perform work outside personal training, company licensing, safety requirements or client authorizationDevelop, maintain and grow positive client, subcontractor, supplier and vendor relationshipsAdditional Responsibilities/Possible Assignments:Participate in an after-hours or emergency on-call rotation as assignedAttend industry-specific training, manufacturer classes and events as neededAssist with equipment replacement estimates, project planning, onboarding and technician mentoring as requestedYour Impact (Value + How You Make a Difference)Help clients maintain comfortable, reliable and safe facilities while minimizing operational downtimeReduce emergency failures and extend equipment life through thorough preventative maintenanceProvide additional value by combining HVAC expertise with practical general facility maintenance supportStrengthen recurring client relationships and generate HVAC repair and replacement opportunitiesEnhance Mavin's ability to respond efficiently to construction warranty and existing-building needsAdd value through leadership, mentorship and knowledge transfer that helps grow the company from withinAdd to the company culture and improve overall organizational health Reporting StructureReports to: Maintenance Field ManagerDirect Reports: None