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Senior Manager, Workforce Planning & Process Excellence

Information Technology Senior Management Forum

The Information Technology Senior Management Forum is seeking a Manager on the Workforce Experience Team in Richmond, VA. This role involves leading a team to deliver supply, demand, and process insights for contact centers, engaging with various stakeholders to enhance operations. The ideal candidate will possess at least 5 years of experience in Workforce Management and 3 years in people management. A hybrid work setup allows for three office days per week. Competitive salary range and benefits are included. #J-18808-Ljbffr Information Technology Senior Management Forum

Vacancy posted 4 days ago
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