Front Desk Customer Service Associate at Scenthound Circle C

Scenthound Austin, TX

Job Description

Benefits:

Free uniforms
Training & development
Competitive salary
Opportunity for advancement
Wellness resources

Sales & Front Desk Rockstars Wanted at Scenthound

If your dream day involves hitting sales targets, chatting with passionate pet parents, and getting sneak peeks of wagging tails, youve just found your next career move.

At Scenthound , we arent just a grooming shop; we are a dog wellness revolution. We are looking for an outgoing, goal-oriented, and self-motivated Sales & Front Desk Associate to be the face of our Scenter. If you have the gift of gab, a passion for health and wellness, and a drive to build a real career, we want you on our team.

The Perks (Why Youll Love It Here)

Money in Your Pocket: Competitive hourly base pay plus tips and performance-driven sales bonuses.
A Real Career Path: We dont just offer jobs; we build leaders. This role is a direct pipeline to management positions (Assistant Manager).
The Ultimate Dog Perk: A complimentary Scenthound service membership for your own furry best friend!

What Youll Be Doing (The Vibe)

You are the matchmaker between dog parents and the ultimate wellness routines for their pups. Youre not just answering phones, youre educating, connecting, and growing a community.

Drive the Hustle: Educate dog parents on the importance of routine care to smash membership goals and key performance indicators (like average ticket price, retail sales, and rebook ratios).
Be the Ultimate Host: Roll out the red carpet for our human and canine guests. You'll handle check-ins, scheduling, and profile management with total tech-savvy ease.
Own the Front: Manage the reception vibe, keep the lobby sparkling clean, and solve problems like a pro to keep our members (both dog and human) happy and loyal.

Who You Are

A Natural Closer: You have previous sales experience and genuine confidence. (If youve done membership sales before, youre already at the top of our list!)
A People (and Pup) Person: You have a background in retail or restaurants and know how to deliver world-class customer service. You can connect equally well with humans and dogs.
Tech-Fluent & Detailed: Youre comfortable navigating computer systems, managing schedules efficiently, and keeping details tight.
Driven & Accountable: Youre independent, motivated by goals, and want to climb the ladder into leadership.
The Basics: You have reliable transportation and are happy working in a clean, smoke-free environment.

Ready to Join the Pack?

If youre ready to combine your sales skills with your love for dogs, don't wait. Apply today and let's see if were a perfect match!

Apply

Vacancy posted 11 days ago

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