Team Leader

Job Description

Job Description

As a Team Leader at Jack in the Box, you are a hands-on role model who helps lead the shift, support crew members, and deliver great guest experiences. You’ll work closely with management to keep operations running smoothly while fostering a positive, respectful, and inclusive workplace.

This role is ideal for someone ready to take the next step in leadership, mentor others, and help create an environment where employees feel valued and guests feel welcomed.

Key Responsibilities

• Lead and support crew members during assigned shifts

• Set the example for excellent guest service and teamwork

• Assist with opening and closing duties as assigned

• Ensure food quality, speed of service, and cleanliness standards are met

• Coach, train, and motivate team members on the floor

• Help resolve guest concerns professionally and respectfully

• Monitor food safety, sanitation, and cash-handling procedures

• Communicate effectively with managers and team members

What We’re Looking For

• Previous experience in fast food or customer service preferred

• Natural leadership skills and a positive attitude

• Strong communication and problem-solving abilities

• Ability to lead by example in a fast-paced environment

• Dependability, professionalism, and integrity

• Commitment to treating everyone with respect

What We Offer

• Competitive pay with leadership responsibility

• Paid training and leadership development

• Flexible scheduling

• Opportunities for growth within our Jack in the Box franchise

• Supportive, family-owned culture

• Employee meals and discounts (where applicable)

Physical Requirements

• Ability to stand for extended periods

• Ability to lift up to 30 lbs

• Ability to work around kitchen equipment and hot surfaces

Our Culture & Commitment

We are a family-owned Jack in the Box franchise that believes Happy Employees = Happy Guests. We are committed to maintaining a workplace free from discrimination or harassment of any kind and are proud to be an equal opportunity employer.