Member Relations Specialist - Park 100

FORUM Credit Union

Job Description

Overview

FORUM Credit Union is a member focused, results driven financial institution who strives to provide the best customer service and financial advice to all of our members. Our mission is to help our members live their financial dreams . FORUM serves families and businesses in the state of Indiana with convenient branch locations and online access from anywhere.

As a Member Relations Specialist you will be a trusted advisor to our members and process financial transactions.

Responsibilities

Daily responsibilities consist of:

Performing advanced account maintenance and financial transactions
Meeting monthly sales goals
Encouraging fellow staff to meet monthly sales goals
Assisting management staff with member service needs
Performing outbound calls to gain business
Opening and closing the branch and member service lines
Administering cross training programs for branch employees
Understanding and recommending all Credit Union products and services

This job might be for you if:

You are a problem solver, with attention to detail
You produce accurate and thorough results
You have the ability to multi-task and adapt to change
You are a team player, but can also work independently
You want career opportunity and growth

Qualifications

What we are looking for:

High School Diploma or Equivalent
Previous Customer Service Experience
Knowledge of Consumer Lending and Financial Products
Proficient Computer Skills
Enthusiastic and Positive Attitude

Employee Perks:

Competitive Pay
Student Loan Reimbursement
Tuition Assistance
Wellness Programs
Community Involvement and Paid Volunteer Time
Professional Development/Award Winning Training Program
401K with Match
Comprehensive Benefits Package
Generous Paid Time Off

Please note: A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply

Vacancy posted 1 day ago

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