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Treatment Coordinator

JRA Staffing

Lake County Oral Surgery is seeking an experienced and organized Treatment Coordinator to join their team in Gurnee, IL. TThis role is essential in ensuring a smooth and welcoming experience for patients. The ideal candidate will assist with scheduling, patient communication, and administrative tasks while providing excellent customer service. With a commitment to delivering exceptional care, the practice values a team member who can help patients feel comfortable and informed throughout their visit. If you're looking to join a supportive team that prioritizes patient care and positive outcomes, this could be a great opportunity for you!

Benefits for the Treatment Coordinator:

  • Health Insurance

  • 401(k)/IRA retirement plan

  • PTO

  • Paid Holidays

  • CE credit reimbursement

  • Uniform reimbursement

  • Training on-site

Schedule for the Treatment Coordinator:

  • Monday - Friday: 8AM - 5PM

  • Saturday: 8AM - 1PM (1-2 a month)

Responsibilities and Requirements of the Treatment Coordinator:

  • At least 2 years of dental treatment coordinating experience preferred

  • Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.

  • Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.

  • Present and explain financing options, handle billing, activate contracts, and manage payments.

  • Coordinate with the insurance team for verification, claims, and notify patients of benefits.

  • Follow up on missed appointments, delinquent fees, and insurance verification issues.

  • Assist in treatment planning, documentation, and drafting referral letters and consents.

  • Educate patients on oral surgery care, oral hygiene, and post-treatment instructions.

  • Conduct new patient welcome calls and confirm new patient appointments.

  • Use practice management software to maintain accurate records and treatment updates.

  • Collaborate with team members, participate in meetings, and support a positive work environment.

  • Must be detail oriented, organized, and personable with patients.

Vacancy posted 4 days ago
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