Branch Manager

Job Description

Job Description

Golf Cars of Houston South Houston

Branch Manager – Pasadena, TX

Location: Pasadena, Texas
Position Type: Full-Time
Compensation: Competitive base salary plus performance-based bonus opportunity

About Golf Cars of Houston

Golf Cars of Houston is an established golf car dealership serving retail, commercial, and industrial customers. With operations across Texas, Oklahoma, and Colorado, we specialize in new and used golf car sales, parts, service, and short-term and long-term rentals.

We are looking for an experienced, motivated, and results-oriented Branch Manager to lead our Pasadena, Texas location.

Position Overview

The Branch Manager is responsible for the overall success of the Pasadena branch, including sales growth, profitability, employee leadership, customer satisfaction, and daily operations.

We are seeking a hands-on leader who takes ownership of results, develops employees, builds customer relationships, and actively pursues new business opportunities.

The Pasadena market offers significant opportunities within the industrial and commercial sectors. The successful candidate will be expected to capitalize on these opportunities while maintaining a profitable and efficiently operated branch.

This is not simply a position managing the day-to-day operation of a store. We are looking for someone who can lead a team, grow a business, and deliver measurable results.

Key Responsibilities

Branch Leadership & Management

• Lead, coach, develop, and hold accountable employees across sales, parts, service, rentals, and administration.
• Create a positive, professional, team-oriented work environment.
• Establish clear expectations and performance standards.
• Recruit, train, and develop employees.
• Maintain an active, hands-on presence throughout branch operations.
• Address operational and personnel challenges promptly and professionally.

Sales & Business Development

• Drive revenue and gross profit growth across all departments.
• Develop new commercial and industrial customer relationships throughout the Pasadena market.
• Identify sales and rental opportunities with industrial facilities, refineries, manufacturing operations, contractors, warehouses, and other businesses.
• Build and maintain a pipeline of qualified prospects.
• Participate in outside sales calls and customer visits.
• Grow existing customer relationships through additional sales, rentals, parts, and service opportunities.
• Establish and execute plans to achieve monthly and annual sales objectives.

Financial Accountability

• Take ownership of branch financial performance, including revenue, gross profit, expenses, and operating profitability.
• Review and understand monthly profit and loss statements.
• Manage payroll, operating expenses, and inventory costs.
• Identify opportunities to improve margins and operational efficiency.
• Develop and execute action plans when performance falls below expectations.
• Maintain profitability during seasonal business fluctuations.

Parts, Service & Rental Operations

• Oversee the performance and profitability of the parts and service departments.
• Monitor technician productivity, service turnaround times, and customer satisfaction.
• Ensure effective parts inventory management.
• Develop commercial fleet maintenance and service opportunities.
• Grow short-term and long-term rental revenue.
• Maintain accountability for rental fleet utilization, condition, and profitability.

Customer Service & Operational Excellence

• Maintain a high standard of customer service and responsiveness.
• Resolve customer issues professionally and efficiently.
• Ensure inventory accuracy, facility organization, and compliance with company procedures.
• Maintain a clean, safe, and professional branch environment.
• Protect company assets and ensure sound operating practices.

Qualifications

Required

• Minimum 3–5 years of management experience in a dealership, equipment rental, automotive, industrial equipment, retail, or related business.
• Proven ability to lead employees and manage daily operations.
• Demonstrated success in sales growth and customer relationship development.
• Experience managing financial performance, budgets, or P&L statements.
• Strong communication, leadership, and problem-solving skills.
• Ability to balance operational responsibilities with business development.
• Strong organizational skills and personal accountability.

Preferred

• Experience managing a multi-department operation involving sales, parts, and service.
• Background in commercial or industrial equipment sales.
• Experience with rental operations or fleet management.
• Familiarity with the Pasadena and greater Houston commercial market.
• Experience managing inventory and service department profitability.

What We're Looking For

Our ideal Branch Manager is:

• A leader: Someone who earns the respect of employees, develops talent, and creates accountability.
• A business builder: Someone who actively pursues opportunities instead of waiting for business to walk through the door.
• Financially disciplined: Someone who understands how to grow revenue while protecting gross profit and controlling expenses.
• Hands-on: Someone willing to become involved wherever necessary to support customers and employees.
• Professional: Someone who communicates effectively, handles pressure appropriately, and represents the company well.
• Results-oriented: Someone who takes responsibility for performance and consistently works to improve it.

What We Offer

• Competitive compensation
• Performance-based bonus opportunity
• Opportunity to lead and grow an established branch
• Support from an established multi-location dealership organization
• Opportunity for professional growth and advancement

Additional benefits and compensation details will be discussed during the hiring process.

Apply Today

If you are an experienced manager who enjoys leading people, building customer relationships, and growing a profitable business, we encourage you to apply.

Golf Cars of Houston is an Equal Opportunity Employer.

Golf Cars of Houston is a leading golf car dealership specializing in the sales, service, parts, and rentals of golf cars and commercial utility vehicles. With locations throughout Texas, Oklahoma, and Colorado, we proudly serve residential, commercial, industrial, and fleet customers.

We offer a wide selection of new and pre-owned golf cars, customized vehicles, commercial utility vehicles, and both short-term and long-term rental solutions. Our experienced sales, parts, and service teams are committed to providing quality products, dependable service, and exceptional customer support.

Company Description

Golf Cars of Houston is a leading golf car dealership specializing in the sales, service, parts, and rentals of golf cars and commercial utility vehicles. With locations throughout Texas, Oklahoma, and Colorado, we proudly serve residential, commercial, industrial, and fleet customers.\r\rWe offer a wide selection of new and pre-owned golf cars, customized vehicles, commercial utility vehicles, and both short-term and long-term rental solutions. Our experienced sales, parts, and service teams are committed to providing quality products, dependable service, and exceptional customer support.