Well-Being Zone Family Advocate

Well-Being Zone Family Advocate

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

The Well-Being Zone (WBZ) Family Advocate serves as a trusted partner to children, parents, and caregivers by providing family-centered advocacy, prevention-focused support services to promote child safety, strengthen family stability, resource navigation, and relationship-based support within the Well-Being Zone model. The role focuses on strengthening protective factors, reducing family stressors, and increasing access to community resources that promote safety, stability, and overall family wellbeing. Combined direct case management, community partnership engagement, and working collaboratively with families, internal teams, and partners to deliver holistic, strengths-based services.

Responsibilities include:

• Build trusting relationships with families accessing the Well-Being Zone
• Conduct strengths-based assessments and develop family action plans
• Provide ongoing case management, including regular contact, progress monitoring, and goal support
• Provide advocacy, warm referrals, and direct linkage to community resources
• Collaborate with schools, Upbring programs, and community partners
• Assist with crisis stabilization and short-term intervention when needed
• Maintain accurate documentation in accordance with agency standards
• Other duties and projects as assigned

Qualifications include:

• Minimum Qualifications:
• Bachelor's degree in social work, Psychology, Counseling, Human Services, or related field
• Experience working with children and families in a community or social services setting
• At least 21 years of age
• Valid Texas driver's license, reliable transportation, and auto insurance
• Strong communication, documentation, and advocacy skills
• Preferred Qualifications:
• Master's degree in social work, Counseling, Psychology, or closely related field
• Five (5) or more years of experience in community service working with at-risk children and families
• Experience in community-based prevention or family wellbeing programs
• Bilingual (English/Spanish), based on community needs
• Knowledge of trauma-informed and family-strengthening models
• Travel:
• This position may be required to travel up to 20%
• Perks at Upbring:
• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• Discounted Gym Memberships
• Physical Demands & Work Conditions:
• This position requires sitting and looking and using a computer for long periods of time
• Position will have exposure to children
• Position requires frequent standing, walking and time being mobile to coordinate events
• Lift, push, pull, move up to 50 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.