Customer Service Rep (Premier)

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Qualifications:  

Minimum High School diploma or equivalent

· Two years of college education preferred.

Experience: 

· 2-3 years proven work experience with customer contact preferred**

· Experience in the hospitality, healthcare, or pharmaceutical industry

· Exceptional customer service, problem-solving skills.

· Bilingual a plus

· Strong communication skills

· Demonstrated strong interpersonal skills

· With minimal supervision, demonstrates the ability to research and analyze information from various systems, make responsible decisions, and demonstrate customer-focused professionalism at all times.

 

This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the following states: Houston, TX, Columbus, OH, or in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability

 

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.