Global Sales Operations Leader

Job Description

Job Description

About Us

Det-Tronics is a global technology leader in industrial life safety solutions, specializing in high-end flame and gas detection and automation control systems. As part of Spectrum Safety Solutions with 1,700 employees across 20+ countries, we serve mission-critical environments in oil & gas, clean energy, marine, and infrastructure. Backed by Sentinel Capital Partners, we are accelerating growth through innovation, operational excellence, and strategic acquisitions.

The Opportunity

The Sales Operations Leader is a high-impact role responsible for elevating and scaling the commercial infrastructure that supports Det-Tronics' global sales organization. This is an opportunity to take a strong sales foundation and build the systems, processes, and analytics capabilities that will drive the next phase of growth.

This role sits at the intersection of strategy and execution. You will be a trusted partner to senior sales leadership, translating data into decisions and bringing greater structure and discipline to how the organization plans, executes, and measures commercial performance. You will champion a shift toward data-driven practices across a globally distributed team and establish the operational rhythm that enables the sales organization to scale with precision.

If you are energized by driving meaningful change, by turning insight into impact, and by being the operational force multiplier behind a high-performing global sales team — this role is for you.

Key Responsibilities

Sales Operations Infrastructure — Strengthen and Scale

• Assess, evolve, and expand the Det-Tronics Sales Operations function, including operating model, team structure, and core processes
• Establish and own the global sales performance management framework, including KPIs, dashboards, and reporting cadences across all regions
• Develop and operationalize the sales planning cycle — territory design, quota setting, capacity planning, and annual operating plan support
• Implement and optimize CRM utilization (Salesforce or equivalent), ensuring pipeline hygiene, data integrity, and adoption across the global team
• Continue to expand CRM capabilities and lead implementation in sales team

Data-Driven Decision Making & Commercial Intelligence

• Build an analytics capability that delivers actionable insight on pipeline health, win/loss analysis, sales velocity, forecast accuracy, and market penetration
• Lead forecasting and revenue planning processes, providing senior leadership with a clear, reliable view of business performance and outlook
• Develop market segmentation models, account tiering frameworks, and opportunity prioritization tools to focus sales energy on the highest-value targets
• Identify trends, risks, and growth opportunities through data analysis and translate findings into commercial recommendations
• Implement and enforce best in class opportunity funnel pursuits and management with sales team globally

Sales Culture Transformation

• Champion a shift toward data-driven commercial behaviors across a globally distributed sales organization
• Partner with regional sales leaders to embed operational discipline, pipeline rigor, and consistent use of tools and frameworks
• Design and deliver enablement programs that build commercial acumen and data literacy across the sales team
• Act as change agent — driving adoption of new ways of working with credibility, influence, and a pragmatic approach

Cross-Functional Partnership & Strategic Support

• Serve as a strategic partner to the VP of Global Sales and the broader commercial leadership team
• Collaborate closely with Finance on revenue forecasting, compensation design, and business case development
• Partner with Marketing on lead management, pipeline attribution, and demand generation performance
• Work with Product and Customer Success to ensure a consistent, data-informed view of the customer lifecycle
• Represent Sales Operations in strategic planning, M&A due diligence, and integration efforts as relevant
• Spend time in the field with the sales team to support customer interactions

What You Will Deliver

In your first 12–18 months, you will be expected to make measurable progress across:

• A clearly defined Sales Operations charter with expanded team capabilities and executive alignment
• A global CRM operating model with consistent standards for pipeline management and data governance
• A suite of sales performance dashboards and reporting cadences actively used by leadership
• A structured sales planning process — territories, quotas, capacity — aligned to the annual operating calendar
• A forecasting methodology that delivers consistent, high-confidence revenue outlook
• Enablement programs that strengthen data literacy and commercial discipline across the global sales team

What You Bring

Required Qualifications

• 8+ years of experience in Sales Operations, Revenue Operations, or Commercial Operations, with at least 3 years in a leadership role
• Demonstrated track record of building or significantly transforming a sales operations function, ideally in an industrial, B2B, or technology company
• Deep expertise in CRM platforms (Salesforce strongly preferred), BI/analytics tools, and sales enablement technologies
• Proven ability to design and implement forecasting, pipeline management, and sales performance frameworks at scale
• Experience operating in or partnering with a globally distributed sales organization across multiple regions and cultures
• Strong executive presence and communication skills - able to influence without authority and translate complex data into clear strategic narratives
• Exceptional analytical mindset with the ability to move fluidly between strategic thinking and hands-on execution

Preferred Qualifications

• Advanced degree (MBA or equivalent)
• Familiarity with channel sales models, including distributor and rep network management
• Experience supporting or leading a sales operations function through a period of rapid growth, private equity ownership, or post-acquisition integration
• International business experience across EMEA, APAC, and the Americas

Why Join Us?

• Opportunity to shape the commercial strategy and operating model with your vision with journey starting on the ground floor
• Serve as a core member of the sales leadership team with enterprise-level impact
• Drive growth and transformation in a dynamic, private-equity-backed environment
• Influence how advanced technology and automation solutions protect people and assets worldwide

Benefits:

At Det-Tronics, we believe in taking care of our people. Our comprehensive benefits package includes:

• Health & Wellness: Medical, dental, and vision insurance plans with company contributions
• Financial Security: 401(k) retirement plan with company match, life and disability insurance
• Time Off: Generous paid time off (PTO), holidays, and flexible scheduling options
• Professional Growth: Career development programs, training opportunities, and tuition reimbursement
• Employee Support: Employee Assistance Program (EAP), wellness resources, and global mobility support
• Ownership Culture: Participation in our Ownership Program, empowering employees to share in our success

Ready to shape the future of industrial safety?

Apply now and join us in making every life safe and sound.