Partner Services Manager

Job Description

Job Description

Partner Services Manager 

Why This Role Matters

Our mission at Family First is to provide parenting, marriage, and relational truth that helps people love their family well and gives them greater hope for the future.

As a partner services manager, you won’t just manage contracts—you’ll help bring campaigns to life that impact families across entire states.

If you’re someone who thrives on ownership, collaboration, and meaningful work, this role gives you a chance to lead initiatives that truly matter.

What You’ll Do

You’ll serve as the connection between our government partners, internal teams, and external agencies, ensuring that campaigns are strategic, on time, and impactful.

In this role, you will:

• Coordinate campaign planning from strategy through execution in partnership with our internal marketing team.
• Manage relationships with government partners, ensuring alignment, approvals, and trust.
• Keep complex projects moving—balancing timelines, deliverables, and budgets.
• Oversee reporting (monthly, quarterly, annual) with accuracy and clarity.
• Coordinate with public relations agencies and advertising agencies for creative development and media placements. 
• Support and promote live events that bring our mission to communities.
• Ensure every dollar spent aligns with mission and contractual expectations.

???? What Makes You a Great Fit

You bring a mix of strategy, relationship-building, and execution. You've worked for an advertising/PR/marketing agency or managed that relationship on behalf of an organization.  You've managed government contracts that include a marketing communications/public awareness campaign.

You likely bring:

• 7+ years in marketing, account management, or government contract management
• Experience managing multiple high-stakes projects at once
• Strong communication skills with the ability to translate, align, and influence outcomes
• Confident in leading meetings with government agencies, marketing agencies, stakeholders, and partners to ensure that tasks are assigned and on track.
• A collaborative mindset, with a proactive approach to problem-solving in team environments
• Comfort with tools and systems that keep work organized and transparent
• A humble attitude allowing you to roll up your sleeves and help where needed
• A desire to fearlessly pioneer new paths for improvement and mission impact

What It’s Like to Work Here

We’re a mission-driven team that believes in:

• Ownership – You’ll have real responsibility and trust.
• Collaboration – We solve challenges together.
• Purpose – Our work directly impacts families and communities.

This is a hybrid role based in our Tampa (Westshore) office (2 days/week), with travel as needed for events.

????A Final Note

If you’re looking for a role where your work has a visible, meaningful impact—and where you can grow while doing it—we’d love to meet you.