Commercial Account Manager

Commercial Lines Account ManagerLocation: In Office - Raleigh, North CarolinaFounded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service and expertise of local teams to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.At Alera Group, our Property & Casualty team partners with businesses to identify risks, protect assets, and deliver insurance solutions that support long-term success. As a Commercial Account Manager, you'll help build trusted client relationships, deliver exceptional service, and provide proactive guidance that helps clients confidently navigate an evolving risk landscape.Manage commercial lines accounts and serve as a trusted resource for clients, producers, carriers, and internal teamsCoordinate renewals from start to finish, including applications, marketing submissions, quote analysis, proposals, binding, and policy issuanceReview and process endorsements, certificates of insurance, audits, policy changes, and coverage requestsPrepare professional client proposals, premium comparisons, allocations, and renewal presentationsSupport contract reviews, insurance requirement reviews, and complex certificate compliance requestsResolve billing and invoicing issues, including installment plans, premium financing, audits, and collections supportMaintain accurate client records and documentation within Applied Epic and other agency systemsDevelop strong carrier relationships and stay informed on market conditions, underwriting appetite, and industry trendsRequired Qualifications2+ years of Property & Casualty insurance experienceActive Property & Casualty licenseStrong knowledge of commercial lines insurance coverages and servicing processesExperience with agency management systems, preferably Applied EpicProficiency with Microsoft Office applicationsExcellent communication, organization, and customer service skillsAbility to prioritize multiple responsibilities and work independentlyPreferred QualificationsIndependent agency or brokerage experienceExperience with Indio and carrier portal systemsKnowledge of policy marketing, renewals, audits, certificates, and contract reviewInsurance designations such as CISR, CIC, CRM, CPCU, ARM, or similarCollege degree or equivalent professional experienceCompensationSalary Range: $80,000.00 - $100,000.00Bonus Eligible: YesBenefitsMedical, dental, and vision insuranceLife and disability coverage401(k)Generous paid time offProfessional development and career growth opportunitiesThis position is In-OfficeTravel Requirements: Occasional travel may be required to support office implementations, training, and collaboration with project teams.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.