Analyst Relations & Customer Marketing Manager

Role Description

We're looking for an Analyst Relations & Customer Marketing Manager to help tell the Constructor story to both industry analysts and our valued customers. You'll lead our relationships with Gartner, Forrester, IDC, and other tier-1 firms, managing everything from briefings and evaluations to ongoing analyst engagement. You'll also create and run campaigns that ensure our customers know about our latest products and features as well as grow our customer advocacy program.

If you've thrived in the world of analyst relations, know what it takes to perform well in a Magic Quadrant or Forrester Wave, and want to gain traction with our current customers, this is the role for you.

Qualifications

• 3+ years of experience in analyst relations, with direct ownership of analyst briefings and at least one full evaluation cycle (Magic Quadrant, Forrester Wave, or equivalent)
• Demonstrated ability to build and maintain relationships with industry analysts — not just schedule calls, but cultivate trust over time
• Experience directly managing analyst briefings and managing Q&A without a handler in the room
• Strong command of analyst firm processes, cadences, and relationship tiering across Gartner, Forrester, and IDC
• Comfort working cross-functionally with product, sales, and executive stakeholders to gather input and drive alignment

Requirements

• Experience in customer marketing, customer advocacy, or reference program management
• Background in content creation — case studies, customer stories, or executive communications
• Experience working with CRM data (Salesforce) and customer lifecycle metrics (NPS, CSAT, expansion signals)

Skills

• Exceptional storyteller who turns product capabilities into crisp, compelling stories
• Deep comfort with technical or complex products and familiarity with AI/ML fundamentals
• Excellent project management and attention to detail, able to manage complex initiatives from concept to execution
• Knows how to get what they need from other functions, including Product, CS, Sales, and the executive team
• A growth mindset with creativity, ambition, and a proactive approach to problem-solving and innovation.

Mindset

• Adaptable communicator who can shape the message to the audience
• Nurtures relationships over the long term
• Comfortable with ambiguity and rapid change
• Evidence and data-driven in communication
• Excited by both deep strategy and fast hands-on execution

Benefits

• ️ Unlimited vacation time - we strongly encourage all of our employees to take at least 3 weeks per year
• A competitive compensation package including stock options
• Fully remote team - choose where you live
• ️ Work from home stipend! We want you to have the resources you need to set up your home office
• Apple laptops provided for new employees
• ‍ Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees
• Work with smart people who will help you grow and make a meaningful impact