Hospital Partner Specialist- Weekday Days

Lifesaving & Life-Changing Work

A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid-America Transplant team. It's the toughest job you'll ever love.

What We Do

Simply put, we help save lives — and we're proud to say we've been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we're the kind of people who give everything.

The Position

This position is responsible for partnering with assigned hospitals to achieve or exceed goals in organ and tissue donation. The Hospital Partner Specialist will develop relationships, educate all staff, and collaborate to develop action plans and processes while driving a donation culture within assigned hospitals. In addition, this role will support referral management, data gathering and analysis to ensure hospital needs and organ and tissue donation goals are achieved. This role is pivotal in developing and nurturing relationships with instrumental hospital leadership and staff, while maintaining internal Mid-America Transplant communication.

What You'll Do

• Rounding per the Hospital Services (HS) process to broaden and strengthen support throughout the hospital.
• Develop and maintain effective working relationships with key professional contacts including front line staff, hospital leadership, and physicians to best facilitate organ and tissue donation.
• Gather and analyze data to monitor progress and identify areas for improvement for assigned hospitals.
• Develop and maintain effective donation processes at each assigned hospital to increase eye, tissue, and organ donation. Ensure standard work for each hospital to support case activity (DCD, transfer, transport, Path of Honor, etc.)
• Collects, analyzes and reports data results to key hospital staff and Mid-America Transplant management at frequency outlined in Mid-America Transplant HS policies and procedures
• Collaborates with key hospital staff in formulation of action steps to increase donation through process improvement
• Effectively communicates After Action Reviews, QAPI's, Annual Plans and any policy and procedure changes to Key Hospital Contacts
• Provides assistance at assigned hospitals in order to meeting federal and state laws and regulations regarding donation
• Maintains timely and accurate records in CRM (Customer Relationship Management).
• Interface with hospital staff for updates on referred potential donors including responding onsite in real time as needed to lead in overcoming any hospital barriers to donation such as, physician disagreement with approach process or concerns with Brain Death (BD) exams etc.
• Effectively communicate donation strategy with key stakeholders.
• Promote "Donate Life Month" activities to include a culture of donation and celebration.

What You'll Bring

• Bachelor's degree in Healthcare or Business preferred
• 2 years critical care experience or marketing, business development experience
• Experience working with electronic medical records
• Understand regulations and standards of hospital accrediting agencies and organizations
• Skill in establishing and maintaining relationships with internal and external contacts
• Ability to communicate professionally across multiple health disciplines
• Understand federal and state laws regarding donation (a plus)

Schedule

• Weekday Days Shift Monday - Friday 8:30am- 4:30pm, occasional evening/weekend support based on activity

What We'll Bring

• Health insurance premium option at zero out of pocket for single coverage, eligible on your first day
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year
• Paid Life Insurance – four times your salary
• Paid Long Term Disability
• Annual incentive plan in addition to annual salary increases
• Tuition Reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.