Restoration & Contents Technician

Restoration & Contents Technician

Cal-Tera Restoration (a Purofirst Fire & Water Restoration franchise) is a family-owned and operated company with over 30 years of experience in the restoration industry. We specialize in water damage mitigation, fire cleanup, mold remediation, and full-service restoration. As one of the largest and most successful franchises in the PuroSystems network, our mission is to help customers recover quickly and professionallyreturning homes and businesses to normal after disaster.

We are seeking a dependable and motivated Restoration & Contents Technician to join our production team. This role supports both the Water Mitigation and Contents departments. The ideal candidate will handle everything from water extraction and demolition to pack-outs, cleaning, and documentation. This position requires previous experience in the restoration industry.

Key responsibilities include:

• Respond to emergency calls for water, fire, or mold damage, including after-hours and weekend rotations
• Extract water, set up drying equipment, and take moisture readings
• Perform demolition, cleaning, and mold remediation following IICRC standards
• Inventory, pack-out, transport, and clean customer contents
• Accurately complete job documentation, photos, and paperwork using job management platforms (MICA, DASH, Xactware, etc.)
• Communicate effectively with customers, project managers, adjusters, and TPAs regarding job status and approvals
• Write basic sketches and determine job scope as needed
• Train new employees using the "crawl, walk, run" method
• Maintain cleanliness and functionality of vehicles and equipment
• Adhere to company policies and safety standards, including proper PPE use

Qualifications and skills:

• Minimum one year of restoration experience required
• Construction knowledge is required (basic understanding of building materials, tools, and repair methods)
• IICRC WRT Certification preferred (or willingness to obtain within 90 days)
• Experience using Mitigate, MICA, DASH, or Xactware preferred
• Must live within the office's service area and participate in on-call rotation (nights, weekends, holidays)
• Valid driver's license with an insurable driving record
• Must pass background screening (biennially), drug screening, and pre-employment physical
• Physically able to lift 80+ lbs, bend, kneel, and work in confined spaces
• Effective communication skills, strong attention to detail, and ability to adapt to changing conditions
• Familiarity with hand tools and smartphone/tablet technology
• Willingness to obtain additional IICRC certifications for professional growth

Compensation and benefits:

• $20$25 per hour, depending on experience
• After-hours bonuses
• On-the-job training and opportunities for advancement
• Uniforms provided and reimbursed
• Paid Time Off (PTO)
• Health, dental, and vision insurance

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.