AI-Driven Support Engineer for Fintech Payments
Coinflow
A fintech startup is seeking an entry-level Support Engineer to provide AI-driven customer support. You will manage customer inquiries, diagnose API issues, and use AI tools to enhance support workflows. Responsibilities include responding to customer requests on Slack, troubleshooting payment flow problems, and generating insights for product teams. This role offers a unique opportunity to gain hands-on experience in modern payment infrastructures, contributing to reliable fintech operations. #J-18808-Ljbffr Coinflow
- About Coinflow Coinflow is a fast‑growing fintech startup building modern payment infrastructure with instant settlement and fraud protection... ...every day. About the Role We’re hiring a Support Engineer focused on AI‑driven customer operations. This role combines frontline...SuggestedFull time
$60k - $90k
...As a Technical Support Engineer, you will unblock customers when they face... ...valuable for both customers and AI enablement. Participate in... ...environment, particularly in fintech or enterprise software. Prior... ...automation strategies, or chatbot-driven ticket deflection....SuggestedWork at office3 days per week- ...Intercom is the AI Customer Service company on a mission to help... ..., which provides AI enhanced support for the more complex or high touch... ...for customer service. Driven by our core values, we push boundaries... ...? The Technical Support Engineer team is looking for an individual...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week
$81k - $101k
...highly motivated and talented Technical Support Engineer II to work directly with customers... ...this role is proactively leveraging AI tools (such as Claude and Gemini) as... ...education, Student Financial Services (SFS), FinTech, or the payments industry. Familiarity with industry-...SuggestedFull timeTemporary workLocal area$30 - $35 per hour
...students to join our systems reliability engineering team for a trade support internship next summer.Our internship... ...tasks as needed Leverage generative AI tools and Large Language Models (LLMs... ...Explore andassistin implementing AI-driven solutions for log analysis, anomaly...SuggestedHourly payFull timeSummer workInternshipSummer internship- ...Desk Analyst to serve as the first point of contact for technology support for students, staff, faculty, and alumni. You will provide Tier... ...while contributing to knowledge-base improvements and AI-assisted troubleshooting. Responsibilities include incident resolution...
$175k - $225k
...highly motivated, technically adept Trade Support Engineer. In this high-impact role, you’ll... ...teamsDetail-oriented with a proactive, ownership-driven approach to incident management and... ...response.USE OF ARTIFICIAL INTELLIGENCE (AI)Information submitted by job applicants...For contractorsWorldwide- ...Product Support Engineer Chicago, IL || Bolingbrook, IL Formic is on a mission to reshape... ...are clear, fast, value-added, and outcome-driven. You don't say "not my job." You make things... ...reach out to ****@*****.***. AI Use: At Formic, fairness and transparency...Permanent employmentWork at officeShift workWeekday work
- ...PAOur client seeks an Application Support professional focused on Tier 2... ...fixes, and collaborating with engineering. The position is not a... ...utilizes artificial intelligence (AI) tools as part of its initial... ...accelerate meaningful outcomes. We are driven by a purpose to positively...Hourly payContract workLocal area
$84k - $104k
...converged network and security cloud for the AI era. As AI reshapes cybersecurity,... ...'s potential while defending against AI-driven attacks. Cato addresses both through a... ...customer-focused and intelligent Product Support T2 Engineer to join our NA team. In this role, you...Remote workWorldwideFlexible hours$75k - $95k
...Senior IT Support Engineer (MSP) GO Technology Group | Oak Brook, IL | Full-time, Hybrid | $75,000 to $95,000 Read this first This role... ...scenarios. Use your own words. We read every answer, and AI-written answers don't move forward. # A 20-minute call with...Full timeWork at officeRemote workVisa sponsorship2 days per week- ...We’re Hiring – IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the... ..., SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and...Full timeWork at officeRemote work
- ...Robotics is a global leader in 3D vision and AI‑powered industrial automation solutions,... .... Key Responsibilities # Support the sales strategies and customer interaction... ...implement processes between sales and solutions engineering. # Coordinate and participate in...Contract work
- ...delivering best-in-class, dynamically engineered technology solutions. The company supports digital transformation initiatives including... ...stack-modernization all with an AI-First first emphasis that is galvanized using a data-driven model. We also have deep offerings...Contract work
- ...reserves, and issue timely and accurate payments within appropriate authority and oversight... ...tool rollouts, particularly in the areas of AI while maintaining productivity and... ..., health coaching and other resources to support your daily life needs.* **Volunteer Encouragement...Full timeWork at officeLocal areaNight shift
$27.8 - $34.7 per hour
...belong and thrive. The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data... .... We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered...Hourly payFull timeTemporary workFor contractorsLocal areaImmediate startRemote workFlexible hoursShift work$33 - $43 per hour
...IT operations while also providing remote support to employees across other office... ...environment Partner with remote IT, security, and engineering teams to resolve escalated or systemic... ...Inc. (NASDAQ: DSP) is a leader in CTV and AI-powered programmatic advertising, dedicated...Work experience placementWork at officeLocal areaRemote work$39.27 - $51.04 per hour
...a community of colleagues who are purpose-driven and committed to our mission to deliver world... ...We recognize where you've been, and we support where you're headed. We celebrate diverse... ...supports the organization by: Leveraging AI, automation and rollout of advanced cyber...Hourly payFull timePart timeWork experience placementLocal areaRelocation packageFlexible hoursShift work$30 - $34 per hour
...point of contact for technology support at The University of Chicago... ...knowledge base, using approved AI and automation tools to... ...procedures to guard against social engineering. Performs front-line administration... ...research university that has driven new ways of thinking since 189...Hourly payWork experience placementWork at officeImmediate start3 days per week$52k - $70k
Job Summary Hedge Fund Client Support Analysts are responsible for delivering top-notch operational support and fostering strong relationships... ..., multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform...Work at office$70k - $80k
...complex technical challenges and improving how support teams operate. You'll serve as a trusted... ...'ll also share your expertise with other engineers, strengthen support processes, and identify opportunities to use automation and AI to improve efficiency, reliability, and...Remote workFlexible hours$140k - $180k
...driving our consistent success in the industry.As a Senior Trade Support Engineer on the Asian shift at Geneva Trading, you will be the senior... ...tasks using scripting languages (Python, PowerShell, Bash).AI Integration: Leverage AI tools (e.g., LLM assistants, coding agents...Permanent employmentImmediate startRemote workShift workNight shiftWeekend workAfternoon shift$100k - $115k
...is a data-powered, performance-driven healthcare company dedicated... ...Driven by empathy and powered by AI and predictive analytics,... ...evolving business needs, step in to support cross-functional initiatives,... ...issues, coordinating with engineering, vendor, or client teams as needed...Bi-weekly payFull timeTemporary workFor contractorsLocal areaRemote workWork from homeFlexible hours- ...with a systematic hedge fund, who are looking for a production support engineer, in Chicago or New York, to work within their LLM platform.... ...experience, strong troubleshooting skills and an interest in AI/LLM platforms. If you're looking to work at the intersection...
$117k - $160.6k
Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential... ...administrator behind our revenue enablement stack, supporting content and platform health and owning... ...architecture, content governance, and AI-driven experiences for our sellers. Effective...Work at officeLocal areaWorldwideFlexible hours2 days per week$17.05 - $22.17 per hour
...of colleagues who are purpose-driven and committed to our mission to... ...where you've been, and we support where you're headed. We celebrate... ...billing information. Collects co-payments, past due balances and point... ...Artificial Intelligence (AI) tools may be used in some portions...Hourly payPart timeWork experience placementWork at officeLocal areaRelocation packageFlexible hours$70k - $100k
...Coinflow is the next-generation payment service provider... ...infrastructure with stablecoins, AI-driven fraud prevention, and instant... ...company serves marketplaces, fintechs, remittance providers, gaming... ...workflows, staying organized, and supporting the sales organization behind...Full timeWorldwideFlexible hours- ...client is seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you’ll collaborate directly with... ...technical teams · Detail-oriented with a proactive, ownership-driven approach to incident management and process improvement ·...
- ...experience through cutting-edge technology. Our innovative spirit is driven by a world-class global team, shaping the future of retail... ...is an incredible opportunity with Hanshow! As a Technical Support Engineer, you will be a driving force behind Hanshow’s continued...Full timeWork experience placementWork at officeLocal areaWorldwide
$80.9k - $122.3k
...Technical Support EngineerSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech... ...cross-functional teams and escalating issues to Product Engineering when necessary.Provide onboarding support and technical...Local area
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