Physician Medical Director

Overview Orange County is one of California’s safest places to live, offering miles of beaches, a rich diverse culture, and a near‑perfect climate. It is the perfect environment for Concentra’s work life balance. At Concentra, physicians spend 90 % of their time clinically treating patients; the remaining 10 % focuses on recruiting, business metrics, patient/client happiness and center management. This role blends clinical care with management skills for a leader in the workplace health industry. Responsibilities Spend 100 % of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience. Ensure day‑to‑day execution of the medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure. Monitor key clinical center metrics supplied by Clinical Analytics (Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, Full Duty). Manage clinicians and support staff and comply with APC supervisory requirements. Create a professional and collaborative environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety. Work with DMO to identify and implement changes to ensure continuous clinical improvement. Master use of clinical systems to ensure efficiency, excellent documentation, appropriate coding, charge capture, and follow‑through on all patient care orders. Ensure compliance with individual State Practice Act/Rules, Regulations, W.C. Regulations. Drive patient and client experience metrics. Communicate with employers about new injuries and significant clinical changes. Participate in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ongoing development and growth of the center’s business. Maintain and cultivate relationships with center clients and payers, responding to requests within 24 hours. Work with DMO and CLT to manage clinical and support staffing levels and proficiencies to optimize patient satisfaction, workflows, and efficiencies. Promote, cultivate, and exemplify Orange Book values for all center colleagues. Develop colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center. Foster an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement, reward, and recognition. Lead and promote collaboration within CLT and across disciplines to achieve clinical and business outcomes. Be accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes to achieve the annual business plan. Promote center initiatives and workflows that align with other centers. Possess financial awareness and provide input to the center budget and key business metrics. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties may change at any time with or without notice. Qualifications Medical degree (MD) or Doctor of Osteopathy (DO) from an accredited institution. Active and unrestricted medical license. Unrestricted DEA license and dispensing license for the state of jurisdiction (required prior to start date). Eligible to participate in Medicare. Job‑Related Experience Concentra core competencies: service mentality, attention to detail, sense of urgency, initiative, and flexibility. Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions. Outstanding customer service skills and the ability to handle people with tact and professionalism. Ability to properly handle sensitive confidential information (including HIPAA and PHI). Demonstrated knowledge of occupational medicine requirements (state‑specific). Knowledge of clinical operations, OSHA, DOT. Strong medicine, biology, and chemistry knowledge. Systems evaluation knowledge. Knowledge of human behavior and performance. Administration and management knowledge. Customer and personal service knowledge, including needs assessment and meeting quality standards. Judgment, decision making, and critical thinking. Effective communication with supervisors, peers, and customers. Instructing skills to teach others. Knowledge of techniques and information needed to diagnose and treat human injuries. Cooperative and harmonious working climate to maximize employee morale and productivity. Ability to “put patients first” and enjoy treating patients. Superior patient/customer service and bedside manner skills. Team player in a multidisciplinary environment. Value all contributions to product and outcome. Professional, approachable, and self‑less demeanor; no arrogance. Supports Concentra’s core practice standards, policies, and procedures. Skilled in reviewing the clinical work of others according to professional standards and practice guidelines. Ability to supervise, evaluate, coach, and develop staff. High inspirational drive for team members to provide highest levels of customer satisfaction. Willingness to learn, continuously improve, and respond positively to feedback. Working knowledge of medical office administration and procedures. Basic computer skills, including email. Prefer experience with electronic medical record application. Familiarity with corporate human resource policy and practice. Critical thinking, deductive reasoning, and decision‑making skills. Ability to coach, instruct, and teach. Benefits Many clinics offer work hours M‑F, 8 a.m.–5 p.m.; no nights, weekends, holidays, or call. Competitive base salary with annual merit increase opportunity. Monthly Medical Director stipend. Monthly RVU bonus incentive. Quarterly Quality Care bonus incentive. Generous paid time off: 24 days annually (roll‑over), 5 days of paid CME time, 6 paid holidays. Medical malpractice coverage. Reimbursement for dues and licensing renewal upon approval. 401(k) with employer match. Tuition reimbursement opportunity. Medical/vision/pharmacy/dental plans. Life and disability insurance. Colleague referral bonus program. Opportunity to teach residents and students. Training in occupational medicine. Supplemental health benefits (accident, critical illness, hospital indemnity). Pre‑tax spending accounts (healthcare and dependent care FSA). Concentra‑accredited CME courses. Occupational Health University. Leadership development programs. Relocation assistance (when applicable). Commuter benefits. Identity theft services. Colleague discount program. Unmatched local and national advancement opportunities. This position is eligible to earn a base compensation rate in the range of $285,000.00 – $315,000.00 depending on job‑related factors as permitted by applicable law, such as level of experience, geographic location, and/or seniority. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. #J-18808-Ljbffr Concentra