Remote Medicare Call Center Leader

Humana

Remote job

Humana Inc. is seeking a Manager, IFG Agnostic Call Center to lead the Medicare call center operations. The role focuses on inbound selling activities, enrollment support, eligibility inquiries, and regulatory compliance with CMS guidelines. You will coach supervisors and drive performance improvements across metrics such as AHT, CSAT, and CAHPS. Remote position with periodic travel to Humana offices for training. #J-18808-Ljbffr Humana

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Vacancy posted 5 days ago

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