Patient Flow Coordinator

Radiology Patient & Administrative Coordinator Job Locations: Springfield, IL, followed by Chicago Metro Cook County, IL Assignment Length: Approximately 11 weeks. Job Type: Temporary W-2 assignment. Schedule: Monday–Friday, full-time, 9am-5pm. Pay Rate: Starting from $18/hour commensurate with experience and qualifications. Anticipated Start Date: 8/24/2026. Travel Support: Approved lodging and work-related travel support provided in accordance with company policy About the Position We are seeking a dependable, organized, and patient-focused Radiology Patient & Administrative Coordinator to support a mobile mammography screening program in Illinois. This is a non-clinical administrative position that will work closely with the Mammography Technologist and other members of the healthcare team. The coordinator will help manage patient check-in, appointment scheduling, paperwork, records, communication, and daily patient flow so the Mammography Technologist can remain focused on patient care and imaging responsibilities. The ideal candidate is professional, welcoming, detail-oriented, and comfortable working directly with patients. Program Overview This temporary mobile mammography program will operate for approximately 13 weeks, beginning with about seven weeks in Springfield, Illinois, and continuing for approximately six weeks in the Chicago Metro and Cook County area. Candidates may be considered for the full 13-week assignment or for location-specific coverage in Springfield or Chicago, depending on availability and program needs. Applicants interested in the full assignment must be available to work at both locations and transition with the program from Springfield to the Chicago area. Responsibilities Welcome patients and assist with the check-in process. Confirm patient appointments and verify patient demographic and contact information. Provide patients with required registration, consent, screening, and medical history forms. Review patient paperwork for completeness and follow up on missing information. Assist patients with completing forms while maintaining privacy and confidentiality. Schedule, confirm, cancel, and reschedule mammography appointments. Communicate appointment instructions and help patients understand what to expect during their visit. Manage patient flow and communicate scheduling changes or expected wait times. Answer incoming telephone calls, take messages, and route questions to the appropriate team member. Maintain accurate and organized patient records in accordance with company procedures. Upload, scan, file, and securely transmit patient documents as required. Coordinate the collection and transfer of prior mammography records or images when applicable. Support communication among patients, the Mammography Technologist, radiology providers, scheduling teams, and authorized healthcare personnel. Assist the Mammography Technologist with non-clinical administrative tasks before, during, and after screening appointments. Prepare registration materials, forms, schedules, and other administrative supplies at the beginning of each workday. Monitor administrative and patient supplies and notify the appropriate team member when items need to be replenished. Maintain a clean, organized, and professional reception and patient waiting area. Follow all patient privacy, confidentiality, HIPAA, and company requirements. Complete additional administrative duties related to the mammography screening program as assigned. Qualifications High school diploma or GED required. At least two years of administrative, medical front-desk, patient scheduling, or customer service experience preferred. Previous experience in a medical office, radiology department, imaging center, hospital, or outpatient healthcare setting strongly preferred. Familiarity with patient registration, appointment scheduling, and medical records preferred. Knowledge of medical terminology is preferred. Experience using electronic medical records, radiology information systems, scheduling platforms, or patient registration systems is a plus. Proficiency in Microsoft Office, including Outlook, Word, and Excel. Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Strong organizational skills with close attention to detail. Ability to manage multiple responsibilities in a fast-paced patient-care environment. Ability to communicate calmly and professionally with patients who may feel anxious or concerned about their screening. Ability to maintain patient confidentiality and protect private health information. Ability to work independently while collaborating closely with the Mammography Technologist and broader healthcare team. Reliable transportation and the ability to travel between assigned Illinois screening locations as required. Travel Expectations The selected candidate will begin the assignment in Springfield and later transition to the Chicago Metro and Cook County area based on the program schedule. Approved lodging, mileage reimbursement, and other work-related travel support will be provided in accordance with the company’s written travel and expense policy. Specific travel arrangements and eligibility requirements will be reviewed during the hiring process. About Us We are changing the face of healthcare delivery by bringing high-quality healthcare providers directly into the workplace and virtually. Our team builds up service models and technologies to enable companies to easily set up wellness clinics and other preventive medical services in the office at their selected times. Our team is on a mission to transform the traditional healthcare delivery model to ensure everyone in the workforce can keep up to date with their preventative care needs without disrupting their work schedules. Equal Employment Opportunity VitalCheck is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military status, citizenship or work authorization status, arrest or conviction record, reproductive health decisions, family responsibilities, or any other status protected by applicable federal, Illinois, or local law. Qualified applicants must be authorized to work in the United States and must meet all applicable credentialing, accreditation, certification, and compliance requirements before beginning the assignment. Reasonable accommodations are available for qualified applicants and employees with disabilities, unless doing so would impose an undue hardship. #J-18808-Ljbffr