Psychiatric Technician

Position

Psychiatric Technician or Licensed Vocational Nurse

Location

Los Angeles, CA

Job Id

153

# of Openings

1

Job Overview

Tessie Cleveland Community Services Corporation (TCCSC) is a mission-driven organization dedicated to providing quality mental health and supportive services to children, youth, and families throughout our communities. We value integrity, compassion, innovation, and collaborative care.

Position Summary

We are seeking a skilled, organized, and compassionate Licensed Psychiatric Technician (LPT) or Licensed Vocational Nurse (LVN) to join our multidisciplinary medical team. This individual will play a critical role in coordinating care between patients, psychiatrists, caregivers and community partners. The ideal candidate will manage medical appointments, assist with documentation, ensure medication compliance, and support continuity of care [DN2] through timely follow-ups and administrative coordination.

Essential Duties and Responsibilities

The Psychiatric Technician or LVN will work within their scope of practice and perform duties such as:

Medical Appointment Coordination

• Ensure intake and follow-up psychiatric appointments are scheduled in a timely and efficient manner.
• Monitor and help manage the waitlist process, including tracking new referrals and confirming prioritization based on clinical need.
• Facilitate coordination among caregivers, treatment team members, interpreters, and inpatient facilities to ensure appointments are properly arranged.
• Verify that appointment confirmations, contact updates, and rescheduling efforts are completed as needed.
• Support the discharge and care transition process by confirming necessary medical and coordination steps are followed by the appropriate team members.

Documentation and Compliance

• Assist with gathering and submitting required documents (e.g., custody documents, lab results, physicals, medication consents).
• Request and track ROI (Release of Information) forms for sharing or obtaining medical records.
• Maintain accurate and timely medical documentation including MD orders, appointment notes, and medication tracking logs.
• Responsible for ensuring compliance with all quality assurance and medical records policies and procedures.

Medication Management

• Makes a positive impact on patients’ health through the provision of the highest quality care and/or consultation to patients and families.
• Assists the psychiatrist/physicians and conducts health assessments. Alerts the psychiatrist/physicians when adverse drug reactions are reported or observed.
• Monitors and records patient vital signs and medication regimens.
• Assist in providing lab and EKG orders, reviewing results, and relaying abnormal findings per provider instruction.
• Liaise with pharmacies for refills, medication clarifications, prior authorizations, and stimulant availability due to shortages.
• Assist clients and caregivers in reviewing and clarifying medication instructions to ensure proper understanding of dosage, timing, and any special considerations (e.g., with food, fasting, or holding medications before labs).
• Support coordination with Pharmacy for injectable medications.
• Client and Family Support:
• Provide education and assistance to patients/caregivers regarding medications, labs, pharmacy processes, and appointment prep.
• Follow up with clients reporting side effects, missed doses, or barriers to compliance.
• Coordinate interpretation services for non-English-speaking clients.
• Assist with document requests such as school medication forms, housing forms, jury duty excusals, and SUDs coordination, etc.
• Participates as a team member of a multi-disciplinary treatment team, contributes to the care and treatment plan and advocates for the patient if needed.

Collaboration and Communication

• Communicate with the internal treatment team psychiatrists, medical assistants, nurses, therapists, case managers, as well as patients, families and external community clinicians.
• Communicate efficiently with county systems (e.g., PMA units, social workers, school staff, and courts)
• Assist with the PMA (Psychotropic Medication Application) process for minors under court supervision.
• Ensure all communication and requests received via email, phone calls and other sources are reviewed, tracked and followed up to completion.
• Listens intently, resolves complaints and conflict, exercises sound professional judgment, maintains the highest standard of confidentiality and makes effective medical decisions.
• Actively participates on committees as needed.
• All other duties as assigned.

Minimum Qualifications

• Current and valid California license as a Psychiatric Technician or Licensed Vocational Nurse.
• CPR and First Aid certification (or ability to obtain within 30 days of hire).
• Excellent organizational and communication skills.
• Proficient in Microsoft Office and electronic health record systems (Exym experience a plus).
• Valid CA driver’s license and reliable transportation (may require travel to clinics or off-site appointments).

Core Competencies

• Strong interpersonal and customer service skills
• Attention to detail and adherence to compliance protocols
• Flexibility and adaptability in a dynamic clinical environment.
• Empathy, professionalism, and sound judgment.
• Teamwork and collaboration with interdisciplinary teams.

Working Conditions & Physical Requirements

• Standard office environment with occasional offsite responsibilities.
• Frequent computer, phone, and fax use.
• Occasional lifting or movement of files/supplies up to 10 lbs.

Job Type

Full-time

Pay

$27.00 - $35.00 per hour

Expected hours

No less than 40.00 per week

Benefits

• Continuing education credits
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Wellness program

Ability to Commute

Los Angeles, CA 90001 (Preferred)

Ability to Relocate

Los Angeles, CA 90001: Relocate before starting work (Required)

Tessie Cleveland Community Services Corporation