Tier-1 IT Help Desk Technician
NAKA
NAKA in West Salem, WI is seeking a Level 1 Help Desk Technician to provide frontline IT support to external business clients. You will resolve basic hardware, software, and network issues remotely and document interactions in the PSA system. Responsibilities include triage via phone/email/chat, password resets, AD/M365 provisioning, VPN issues, printer mapping, and escalating complex tickets to Tier 2/3. Strong communication and eagerness to learn are essential. #J-18808-Ljbffr NAKA
Vacancy posted 1 day ago
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